arielvienna
"Absolutely Gorgeous Goddess Dresses & Great Customer Service"
Absolutely gorgeous goddess dresses - I literally want every dress on the R&B website. I narrowed down to a few, and I love them all equally. All the descriptors apply: elegant, classy, glamorous, seductive, & beautiful. Outside of the fantastic products, I had an excellent on-going experience with the customer service team. I had a lot of design and fit questions (sorry!), and I was also in a mega crunch with time with travel plans, and Lucy helped get the dress I wanted before I left the country. In addition to that, I tried to get another one delivered to where I was going, and although that didn't work out, the team was excellent, and they tried to help make it work. 5+++ Stars. Thank you R&B Team!
Jess
"Sea through and poor quality"
I ordered the white Ophelia dress because I have really loved wearing the green one. However, the material poor quality and completely see through.
Kate
"wish I read the reviews sooner"
wish I read the reviews sooner. I never write reviews but in this circumstance it's necessary. Placed an order for over $200 and it arrived with 2 rips at the bottom, stain on the front and make up round the collar. I informed them regarding this straight away and then returned the item for them to refuse a refund. I have just checked the reviews and now I'm super worried because they are so bad and some have a similar story to me, I wish I read them before as I wouldn't have ordered in the first place.I did the following: . returned with both tags remaining. returned within 30 days. returned in original packaging. got in contact/emailed regarding the state I had received it in straight awayThey refused to refund me or give me a replacement. Now I'm stuck with a dress that I still cannot wear. So gutted! Please do not order it's not worth the risk
May
"Poorly made dresses and terrible return process"
First of all, these dresses are poorly made. Absolutely not worth the price.Second, trying to return anything is AWFUL. They only use DHL and charge you for trying to return your items. My closest DHL is 40 minutes away from me and when you try to return it to your local carrier, it costs over $100. And to top it off, when I tried emailing customer support because they DON'T have a number to call, all of my emails get returned because apparently the customer support email has been "disabled".Please save yourself time and money. DO NOT BUY FROM THIS PLACE.
Bojana Kukulj
"Rat&Boa dress is a must"
Rat&Boa dress is a must! It is elegant, sophisticated with a right tone of sexiness. High quality product that will last for sure. Only the best words for fast delivery and very friendly customer service. Highly recommend!
monica
"Beautiful design but disappointing."
Beautiful design but disappointing quality, more like what you'd expect from PLT. The quality just does not reflect where the Rat & Boa brand positions themselves in the market. I spent $215 on the Beliza dress and the seam arrived ripped so I am returning it. Aside from the rip, the piece just isn't durable or well made for what you would expect at that price point. It's a shame as the market has been missing a brand like R&B
EDWIGE BELLINKX
"a shame ."
I had been in love with a blazer from Rat & Bo for weeks and when a discount appeared I ordered it immediately. but size too big (own fault) Because I liked it so much and also wanted to have the matching pants started I the return, a real disaster ! Cost price return via DHL express is $ 39, order a new size (discount promotion was done) + $ 56.25 + 2 x shipping costs $ 18 = this costs me $ 113.25 + $ 225 (price new blazer = $ 338.25, so returning a model that is too big and ordering a smaller one costs a fortune. a pity that I forwarded the site to so many people who were looking for a special dress. contacted the Dutch distributor and got. a discount from 9 $.if I order an additional product.
May
"Poorly made dresses and terrible return process"
First of all, these dresses are poorly made. Absolutely not worth the price.Second, trying to return anything is AWFUL. They only use DHL and charge you for trying to return your items. My closest DHL is 40 minutes away from me and when you try to return it to your local carrier, it costs over $100. And to top it off, when I tried emailing customer support because they DON'T have a number to call, all of my emails get returned because apparently the customer support email has been "disabled".Please save yourself time and money. DO NOT BUY FROM THIS PLACE.
Bojana Kukulj
"Rat&Boa dress is a must"
Rat&Boa dress is a must! It is elegant, sophisticated with a right tone of sexiness. High quality product that will last for sure. Only the best words for fast delivery and very friendly customer service. Highly recommend!
monica
"Beautiful design but disappointing."
Beautiful design but disappointing quality, more like what you'd expect from PLT. The quality just does not reflect where the Rat & Boa brand positions themselves in the market. I spent $215 on the Beliza dress and the seam arrived ripped so I am returning it. Aside from the rip, the piece just isn't durable or well made for what you would expect at that price point. It's a shame as the market has been missing a brand like R&B
Are you representing this company? Take control of your reviews page.
Widget Preview
Add to your site