"Fabulous"

Fabulous. As always I must say. Never a problem. Always prompt delivery. Packaged well and can't rate their stylish clothes highly enough. Bravo Exceptional in every way. Thank you Rat & Boa

"Amazing Purchasing Experience"

Wow! What an amazing experience! Lucy was so kind and followed up with my initial email even when I had forgotten about it! Thank you for making my purchase even that much better! Can't wait for the set I ordered to get here. A company that I have admired for a long time it makes it that much sweeter to have my purchasing experience be so amazing!

"Rat & Boa's amazing customer service"

Rat & Boa's customer service has been so helpful and so quick at responding, they have gone over and above to help me with an item that had gone out of stock and notified me when it has come back and answered all of my queries, i am so happy with my new items, thank you so much!

"I have brought and spent thousands on."

I have brought and spent thousands on rat & boa over the years. I have emailed them so many times and have had the best service every time. Which leaves me coming back for more and plus the clothes are the most beautiful. I had accumulated points with all my purchases and had issues with my points and they kindly helped me out. I couldn't find the email which was in my spam and they allowed me to use my credits I had accumulated which was the most above and beyond. Their communication is super speedy. I love rat and boa thank you again.

"Casablanca dress, perfect!"

I'm brazilian and bought the dress Casablanca at website, unfortunately when it arrives I had to pay some taxes but it arrived very very very fast! The dress fit incredible, it's just awesome!I'm so thankful for cares and attention for the helpful guys that were so gentle to me!

"Celine Shirt"

I bought the Celine Shirt with a view to visiting London with my husband just before Christmas and it was the perfect choice. I wore it to lunchtime jazz at Ronnie Scotts and fine dining in the evening. The perfect combination of casual and chic. Love it!

"Good customer service"

I order from Rat and Boa quite regularly and love their items. Recently I had issues with two deliveries and confirmations. I emailed their customer service and got a very prompt response and the issue resolved right away. Thank you for your help.

"Beautiful, unique designs"

I've been a returning customer of Rat & Boa from the start and love their unique and stunning designs. Also a special mention to Lucy from customer care, who was extremely helpful and swift in replying to my questions concerning my latest purchase! Looking forward to discovering your next collections!

"Lucy from customer service is an absolute gem!"

I want to really congratulate and show my appreciation for the Rat&Boa customer service team, but even more so for Lucy in particular, who helped me get my package in time before Christmas despite my late order and issues with my shipping address. Lucy checked in with me the entire day and was very patient and understanding, as I was very stressed cause I really needed it for a special occasion. Thanks to Lucy and all her efforts and patience I got my package right on time and I couldn't be more grateful! Amazing involvement and dedication to the customer! This is not my first order from Rat and Boa, I am a fan of the brand, and now I love them even more so after such great experience with Lucy and the rest of the customer service team!

"Please do not order from rat and boa"

Please do not order from rat and boa. Worst customer experience I have ever received. My return was 1 day late and they wouldn't take it back and on top of it I returned a skirt in the condition I received it with all tags attached and they denied it as well. I will never be shopping here again and I recommend no one else does. Not one time we're they accommodating or helpful on anything.