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Rat & Boa

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124 reviews
Overall Rating
Customer Reviews about Rat & Boa
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Lucy Raven

5.00/5.00

"Rat & Boa is a forever favourite of."

Rat & Boa is a forever favourite of mine.I've been a fan since they started! I purchased some pieces I had my eye on in their sale recently, and I'm delighted with them. Beautiful, unique designs and their packaging is also really lovely!! ?

23/01/2024

Kirsty Newell

5.00/5.00

"Top Dollar Customer/Refund Service"

The Customer Service was fantastic. On receiving the first 2 dresses, we found the sizing to be small, absolutely fine on the top half but small around the top of legs. I returned the dresses, got a super quick confirmation email and within a few days the refund had been submitted. I ordered a further 2 dresses, returned 1 and kept the other and again found that the returns process was excellent with a refund being submitted very promptly!

22/01/2024

Joanna Lansburgh

5.00/5.00

"I love how unique and beautiful the."

I love how unique and beautiful the clothing is! You won't see yourself coming and going! I was unsure and bought extra items during the sale. I wanted to keep them all but returned a couple dresses. My communication with customer service was timely and super helpful since I had two separate orders with returns. I have bought in the past and will continue to buy in the future!

22/01/2024

Maeve

5.00/5.00

"The quality from this brand is always."

The quality from this brand is always amazing so with the money! Customer service has been super helpful anytime I've had to get in touch.

21/01/2024

jane leonard

5.00/5.00

"Not your normal customer service"

Not your normal customer service! Rapid response, kind, caring human replies! Very thorough and easy to deal with. Customer service is as good as the clothes !

20/01/2024

Haley

4.00/5.00

"IN LOVE but."

I ordered the simonetta dress for a wedding and love the cut and flow of the fabric. It is very flattering though I'm considering returning it due to the how see through the fabric is and the cut of the dress makes it difficult to find the right undergarments. Any suggestions?

18/01/2024

Sara Josic

1.00/5.00

"Recent sale"

Couple of days ago, they had a sale and I ordered Isabella dress. Then I received an email saying "Unfortunately, our checks have flagged a potential issue with your order and in line with our policies, we've had to cancel your order."Unproffesional and unacceptable! They lured people to buy and then they canceled all of the orders. I will NEVER buy from them again!

18/01/2024

Lauren Harris

5.00/5.00

"2nd dress from R&B I absolutely love."

2nd dress from R&B I absolutely love this brand! The style and quality are amazing and delivery is quick! You can always rely on R&B for a unique and beautiful outfit for a special occasion ??

17/01/2024

Richard Watkins

1.00/5.00

"Christmas disappointment"

I've ordered a few dresses in the last for my partner without any problems, usually the opposite actually. Always been happy in the past with our purchases. A dress she had wanted for a year finally came back into stock in September so I bought it as a surprise Christmas present, however when she tried it on the cut on the dress is completely different to how it is advertised online. Can't upload images to make a comparison but the neckline for example is depicted as a plunging V but the dress we received pretty much has the same neckline as a T shirt. Have spent about $500 on garments from R&B to date and only ask for a refund on this one which is falsely advertised but so far in my email communications they won't even consider it. Won't be spending any more money with this company if the situation isn't resolved fairly.

16/01/2024

Coral Bisson

4.00/5.00

"Adore these dresses"

Adore these dresses run a bit big, expensive but got loads of compliments

12/01/2024
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