Lucy Clegg
"Save your pennies gals!"
Sorry to be a Karen but. I've always been such a huge fan of Rat & Boa. The dresses are original and beautiful and I think I have around 10 pieces from them which are amazing quality and to me worth the money. However, I think they changed suppliers a while ago and I had placed an order around $450 and sent every item back. Quality is poor and could be from ali express or boohoo. This wasn't a one off as I recently decided I would give them another go since my previous pieces were so good! Received the dresses and the material is cheap and itchy and nothing like the pieces I have ordered in the previous years. To charge upwards of $150 for items to be so cheap is a disgrace and you honestly should save your money and buy copies from ali express.
Steffi Napoli
"Wedding weekend expedite!"
I had a wedding this weekend and ordered it last weekend. I emailed them letting them know I need it for Friday for a wedding and they said they couldn't guarantee it would get in in time but it was being sent out with the fastest delivery service. I got it in time and it's absolutely beautiful! Love the fiorella dress :)
Anthea Stembridge
"I just wanted to say a massive thank."
I just wanted to say a massive thank you to the team of Rat & Boa for your consistent care and help any time I have needed with my orders .They are honestly all so wonderful and even though sometimes things go wrong someone is always there within minutes to try to find a solution.Seriously amazing customer care time and time again.I really feel valued as a customer so thank you for that
Tyra Nawaz
"Love this brand"
This is the 2nd time I have ordered from this brand and I absolutely love the cut and design of their clothing. I have taken time to read the reviews and disagree that cheap fabrics are used i purchase from PLT and all the usual high street brands who do use fabrics like Rat & Boa but the cut is what separates them and alot of their designs are designed to flow on your body and thts exactly what they do. I am 5'8 and 52 kilos everything fits like a dream. Glad I found this brand
Roxy
"Absolutely amazing customer service"
Absolutely amazing customer service, R&B has the most incredible customer service that is truly unmatched and like no other . The Rat&Boa team helped me with my order from start to finish and always replied to emails with such great service. Will definitely be purchasing more from Rat&Boa.The quality and designs are to perfection!! ?
Sharan Dosanjh
"Loved the brand since day one"
My go to brand to order from! Love every single style and have been ordering for years. I can see people complaining about the material being sheer but it does state in the description 'sheer fabric' so that's not really a complaint point. I order from here whenever I have occasions such as weddings, for holidays and for evenings out. I also sometimes style the pieces for casual day wear. Only couple of things I'd say is I've noticed many of my old pieces are silk however the material composition has changed to alot of polyester and the prices have risen which is off-putting. Also I love how it used to be such a unique brand but now the company seem to be pushing the influencer topic by posting alot of influencers in there pieces which makes the brand less appealing in my opinion.
Danae Salcedo
"I think they deceive people with a price and then you get a surprise"
I find it somewhat annoying that on the page at the moment of making the purchase it does not mention that it will charge you taxes at the time of delivery, it is the day that I do not receive the receipt. I think they deceive people with a price and then you get a surprise of a amount greater than the dress
Sheree
"Incorrect sizing and AWFUL customer service :("
The dresses are beautiful but sadly the sizing online is completely wrong and the customer service is worst i've ever experienced, as seen in lots of the reviews below.I ordered the Valentina dress and when it arrived it was 29cm (yes a ft) longer than stated on their website. You'd have to be 7ft to wear it!! Instead of offering a replacement, customer service asked for numerous pictures with a tape measure asking me to PROVE to them was too long. After 3 days of me sending the emails, videos and pictures requested I was basically told I was lying, there was no issue, and i'd have to pay to return it. JUST AWFUL!The dresses are nice but please avoid this company, not worth the misleading sizing and the hassle and cost to return!
HC
"Thank you once again R&B for absolutely."
Thank you once again R&B for absolutely outstanding customer service!Your speed of reply and attention to detail has been faultless throughout yet another purchase from you for myself/ three daughters!
LW
"Beautiful items and gorgeous fabrics"
The fabric quality of beyond beautiful, I was hoping for a pretty dress but my goodness, I was blown away by what I received. Gorgeous fabric that fall across the body beautifully, will definitely be returning! Also super fast free shipping.
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