"a shame ."

I had been in love with a blazer from Rat & Bo for weeks and when a discount appeared I ordered it immediately. but size too big (own fault) Because I liked it so much and also wanted to have the matching pants started I the return, a real disaster ! Cost price return via DHL express is $ 39, order a new size (discount promotion was done) + $ 56.25 + 2 x shipping costs $ 18 = this costs me $ 113.25 + $ 225 (price new blazer = $ 338.25, so returning a model that is too big and ordering a smaller one costs a fortune. a pity that I forwarded the site to so many people who were looking for a special dress. contacted the Dutch distributor and got. a discount from 9 $.if I order an additional product.

"I recently bought some amazing dresses."

I recently bought some amazing dresses from the brand. And unfortunately due to no one other than my own fault I ripped my dress. The customer service team were so useful in helping me to get it fixed offering advice etc and just so friendly and personable in emails. Also very quick to respond and just always so lovely. I don't think many other companies would have even replied to my query. When after all it was my own fault in causing the rip to dress. They even messaged me after to check it was fixed. Very much impressed!! And will continue to buy more from the company.

"The clothing quality is abysmal"

The clothing quality is abysmal, I love the designs but the construction of the tops is horrible. Things don't stay in place have to constantly re-tie tops/dresses. You're essentially paying for the vibrant colors on SHEIN fabric. Can't believe I wasted $700 + on this.

"The customer service has been."

The customer service has been wonderful! They attended to me very quickly and fixed the problem very quickly!!

"Amazing customer care team"

Incredibly helpful customer care team. So, I needed to make a return, but there was a bit of a twist-I was doing it from a different country. Honestly, I was bracing for a bit of a hassle, but the crew at Rat & Boa totally proved me wrong.They were super accommodating right from the get-go. Not only did they handle my international return without breaking a sweat, but they were also genuinely lovely about the whole thing. It was like chatting with friends who just wanted to make sure everything worked out for me.Big shoutout to the team for going above and beyond. It's not every day you come across customer service that actually leaves you smiling.

"Stunning dress"

I bought a dress from this company and I wasn't sure what to expect. The dress is stunning, the colour and the material are amazing. I'll be wearing it at a wedding and I sure it will get lots of compliments. Def worth the money.

"I have no complaints only how beautiful."

I have no complaints only how beautiful the selections of Rat & Boa design deserve to be acknowledged.I luv the way the dresses not one but 3 now of Rat & Boa designs compliment on me.The way the dress just falls on me so graciously I'm blown away.I would luv to own each and every style from Rat & Boa?My luv for the style was wearing a dress to come home after a lung cancer surgery from Papworth hospital in Cambridge.The scars of surgery on my back made me even more determined to feel beautiful.Thank you kindly for the amazing collection.I'm a great fan of Rat & Boa ????

"Glamorous fashion"

I have ordered a number of pieces from Rat and Boa over the last few years. The design and cut of the fabrics is excellent and expertly drapes to flatter and show off your figure. I particularly adore the Isabella dress (green) and the Coralina dress. Whenever I have worn them I am sure to get a lot of compliments and attention!

"The most beautiful dress and quality! This is value for your $"

I received my package in the USA in a timely matter, and the dress was gorgeous! No complaints. I do understand the frustration of other reviewers with the customer service as they don't have the fastest service, but not all companies can have someone by the phone at all times of the day.

"Not what they used to be"

Not sure what is happening with this company, maybe now too big and no longer niche. I've been buying from them for around 7-8 years but the quality has diminished. Fabric now poorer. Sizes are inconsistent. Still love the look but mainstream now