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Rat & Boa

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124 reviews
Overall Rating
Customer Reviews about Rat & Boa
Write a review about ratandboa.com

Danica

5.00/5.00

"Fabulous customer service!!"

Bought a few items last week however upon arrival the sizing was slightly too small. Contacted customer services and the returns process could not have been smoother. I've already received another size a few days later! Overall very good customer service! 10/10 would recommend!

01/03/2024

Savannah Davis

5.00/5.00

"OBSESSED"

Obsessed with anything and everything R&B. I've bought quite a few pieces from them now (like 20) and I've only returned 1 because I didn't love the color on my skin complexion. I always feel really beautiful and like I stand out. Recently I had an issue with my rewards and Demi assisted me with the best customer service by solving the issue right away! Thanks so much again! I will always support!

01/03/2024

Stephanie Rodd

3.00/5.00

"The dresses are massively overpriced."

The dresses are massively overpriced compared to quality. They're also a lot more sheer than they look online. I've tried three different Rat and Boa dresses for a wedding and two were completely inappropriate. One also arrived damaged.

28/02/2024

Rebecca Liddell

5.00/5.00

"Amazing Dress and Amazing Customer Service"

I bought the Isabella dress a few years ago now and have worn it so many times its become a staple in my wardrobe.Recently due to natural wear and tear I lost two of the buttons, so thought I would reach out to Rat and Boa to see if they had any spare. Within 24hours they had sent some spare buttons to me so I can fix my dress and wear it to my cousins wedding in a couple of weeks!Amazing customer service! 10/10Thank you so much

26/02/2024

Victoria

5.00/5.00

"Love love love them"

Amazing customer service where they answer quickly & give you all the help you need. The clothes are sexy, comfortable and outstanding!

22/02/2024

Kelly Galloway

5.00/5.00

"The customer survive was excellent!"

The customer service was excellent! I had a small change to my order which was handled quickly and seamlessly and also incredibly quickly! I am traveling back to South Africa and the team made sure I would get my order before then! Thanks Rat & Boa team!

22/02/2024

Noy b

5.00/5.00

"Will order more"

Fast shippingGreat dress super flattering(size M 5'1 pear shaped) although sheer (placed a Skims shapewear underneath and some nipple pasties and hold in place stickers for the cleavage area)Got compliments all around Felt so hotDanced w it all nightWill order so many more

21/02/2024

rachel

2.00/5.00

"Looks great on the models."

Delivery was quick. Item returned immediately and refunded with no fuss.Dresses only seem to suit size 8 / 5'10 models. I felt horrendous in it and a curvy 12. This brand is not for me.Be great if your website showed the the items on a more realistic size model.

19/02/2024

Nancy

5.00/5.00

"Great clothes and brilliant service"

I love the style and design of the clothing at Rat & Boa, it's unique and luxurious. The team there were so helpful with my last order when I ordered the wrong size. They couldn't have been more helpful. I always can tell the character of a company by how they treat their customers when things go 'wrong' and they were impeccable in their customer service. Thank you so much.

19/02/2024

Anne Roach

5.00/5.00

"Rat and Boa have been exceptional!!!"

Rat and Boa have been exceptional in their customer service and responsiveness, staying on top of things. I had a dress I needed for a wedding and they have been brilliant in making sure that I get it on time. The first dress was a size too small and Aus Post had delayed its delivery. Rat and Boa got involved, I returned it and now waiting to receive my next size! I love the quality of their dress an dHave bought at least 6 in the last year or two! I particularly want to thank and give a massive shout out to Lucy who's been responsive and constantly checking in with me!!!!

18/02/2024
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