Danica
"Fabulous customer service!!"
Bought a few items last week however upon arrival the sizing was slightly too small. Contacted customer services and the returns process could not have been smoother. I've already received another size a few days later! Overall very good customer service! 10/10 would recommend!
Savannah Davis
"OBSESSED"
Obsessed with anything and everything R&B. I've bought quite a few pieces from them now (like 20) and I've only returned 1 because I didn't love the color on my skin complexion. I always feel really beautiful and like I stand out. Recently I had an issue with my rewards and Demi assisted me with the best customer service by solving the issue right away! Thanks so much again! I will always support!
Stephanie Rodd
"The dresses are massively overpriced."
The dresses are massively overpriced compared to quality. They're also a lot more sheer than they look online. I've tried three different Rat and Boa dresses for a wedding and two were completely inappropriate. One also arrived damaged.
Rebecca Liddell
"Amazing Dress and Amazing Customer Service"
I bought the Isabella dress a few years ago now and have worn it so many times its become a staple in my wardrobe.Recently due to natural wear and tear I lost two of the buttons, so thought I would reach out to Rat and Boa to see if they had any spare. Within 24hours they had sent some spare buttons to me so I can fix my dress and wear it to my cousins wedding in a couple of weeks!Amazing customer service! 10/10Thank you so much
Victoria
"Love love love them"
Amazing customer service where they answer quickly & give you all the help you need. The clothes are sexy, comfortable and outstanding!
Kelly Galloway
"The customer survive was excellent!"
The customer service was excellent! I had a small change to my order which was handled quickly and seamlessly and also incredibly quickly! I am traveling back to South Africa and the team made sure I would get my order before then! Thanks Rat & Boa team!
Noy b
"Will order more"
Fast shippingGreat dress super flattering(size M 5'1 pear shaped) although sheer (placed a Skims shapewear underneath and some nipple pasties and hold in place stickers for the cleavage area)Got compliments all around Felt so hotDanced w it all nightWill order so many more
rachel
"Looks great on the models."
Delivery was quick. Item returned immediately and refunded with no fuss.Dresses only seem to suit size 8 / 5'10 models. I felt horrendous in it and a curvy 12. This brand is not for me.Be great if your website showed the the items on a more realistic size model.
Nancy
"Great clothes and brilliant service"
I love the style and design of the clothing at Rat & Boa, it's unique and luxurious. The team there were so helpful with my last order when I ordered the wrong size. They couldn't have been more helpful. I always can tell the character of a company by how they treat their customers when things go 'wrong' and they were impeccable in their customer service. Thank you so much.
Anne Roach
"Rat and Boa have been exceptional!!!"
Rat and Boa have been exceptional in their customer service and responsiveness, staying on top of things. I had a dress I needed for a wedding and they have been brilliant in making sure that I get it on time. The first dress was a size too small and Aus Post had delayed its delivery. Rat and Boa got involved, I returned it and now waiting to receive my next size! I love the quality of their dress an dHave bought at least 6 in the last year or two! I particularly want to thank and give a massive shout out to Lucy who's been responsive and constantly checking in with me!!!!
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