"Absolutely LOVE this store !!"

Absolutely LOVE this store !!! Amazing clothes, beautiful fabric and awesome customer service!I have brought 3 dresses now and adore every single one of them :) I am hooked!Love Zoe xx

"I LOVE Rat & Boa"

I LOVE Rat & Boa, all items i have purchased have made me feel so classy, elegant and give me a massive confidence boost - I highly recommend!!!!

"Amazing service!"

Prompt responses, genuine care and personalized service to make sure that I was taken care of. I don't usually share reviews, but their customer service made everything a breeze!

"This is a beautiful brand"

This is a beautiful brand. I am in love with all their dresses. The last collection is more expensive, but the pieces I bought are so delicated and well done that I kinda undertand it. However, I think the pieces deserve slips or less sheer. I use them in special ocassions and is hard to find a slip to cover since I don't want to ruin the style of the dress. I really hope this review helps to considerer making some slips for your beautiful dresses.

"The return policy is ridiculous"

The return policy is ridiculous. Have a dress and can't return for refund. 32 days It fell on a Sat Please do yourself a BIG favor and avoid the headache and website. The color is beautiful but the material isn't what it looks like in picture

"refund policy- terrible!"

I ordered a dress and return it as it was too small. Then re-order the bigger size that NEVER CAME! After so many emails with the customer service team and the manager, they insisted on the fact that the delivery guy had weighed the package and other inconsistencies. They also blame the manager assistant of the building that I am living in for taking the dress, truly ridiculous. As a result, they are not professional at all and left me no choice but to leave a bad review (wish I had read the previous ones earlier) and discourage 4 other potential customers from buying from this company!

"$185 harlequin dress bought and after."

$185 harlequin dress bought and after trying, I can't tell how the dress is supposed to sit as it's arrived in a crumpled mess. There are that many creases I have no idea how it relates to the photo on the website. Unless I dry clean it which means I've chosen to keep it, there's no way of telling if I like it or it fits well. For a price tag like this, I'd expect better therefore I'll be returning and not ordering again.

"5 stars :)"

First, great styles. The cuts are made for my body type. Very sexy but maybe only for the beach, the clothes are very transparent. Second, the customer service is great. I live in London and I get everything delivered next day (they use DHL), except when Flash sales (they use Royal mail). Also, very fast and convenient returns, i just drop it off at the corner shop next to my appartement.

"Don't buy anything urgent from them."

Ordered a dress for my wife on a monday for an overseas wedding on a friday, and paid extra for express delivery. Delivered on Wednesday via DHL signed to a completely different address, and signed by a person that was not the parcel recipient. It's OK, it can happen, however when we explained the situation they still said they had to wait for a DHL internal investigation before they could outline next steps. It is now thursday, DHL confirmed that it won't be solved today, and now my wife has no dress for her wedding. Still, they have no urgency or care to solve this in time. Would give them 0 stars if I could.UPDATE: Incredibly, they won't even issue a refund until DHL concludes an internal investigation. They expect me to go buy another dress out of pocket, and wait for them to get I don't know what from the courier, when the proof of delivery clearly states that it was signed by a different person. Outrageous.

"I bought three dresses for a prom"

I bought three dresses for a prom. They are entirely transparent and therefore unwearable. I am trying to return them and the return cost is $156 with the carrier they suggest (penalty for a return with another carrier). There is no phone number, so the carrier can't properly insure the return, which is valued (the trash dresses) at $546. This company is a scam.