Consumer
"The customer service from this brand is."
The customer service from this brand is fantastic nothing is ever to much, email are replied to same day one of my favourite online retailers
Tania Damaa
"Rat&boa are simply incredible"
I can't say enough about Rat and Boa; they are simply incredible! From the moment I received their beautifully crafted garments, I was in awe of the quality and style. The fabrics they use are exquisite, and their designs are top-notch. Not to mention, their team has been incredibly helpful and responsive throughout my shopping experience. I am thoroughly impressed and in love with everything they offer! ???
CHARLOTTE MCCABE
"Absolutely Stunning Product"
Lucy helped me out with a lost DHL order and was the best help! I would not have found my package without her. This is actually my first time ordering from Rat & Boa, I was always drawn away due to the price. I can confirm the items are absolutely gorgeous, the fabric is 100% a match to the price of the products. The clothing makes you feel so good and sexy. I will have so much more Rat & Boa in my closet from now on.
Ada Ioannidis
"I order from R&B all the time and."
I order from R&B all the time and absolutely love all the items. My bikini bottoms broke whilst on holiday (luckily just as I got back to my room) and I contacted them straight away asking for an exchange but they informed me I would have to return it and be refunded and order the item again. Which is a bit of a faff but it's fine, I have my new bottoms and ready to get back to the beach.
Anca Vraciu
"Costella dress"
I've ordered the Costella dress two days ago and I received it this morning, you gotta love the free express shipping, however even though on the website states tax & import duties included, I was still asked by Dhl to pay the extra. I love the wearability of the dress, the style & cuts out but the quality of the fabric looks cheap for the price, 280$, unfortunately it feels a bit like a table cloth or something similar.
Grace O'Neill
"Dress replacement/ customer care"
I needed assistance with getting a new dress and Lucy from Rat and Boa's customer care was beyond helpful. She went out of her way to make sure any issue I had was resolved and has created a lot of trust with this brand for me. Thank you Lucy!
Kelly Owen
"Quick to respond and help and their."
Quick to respond and help and their clothes are beautiful and fit perfect, very happy customer who will be back. Also if your a slightly larger girl don't be scared to purchase as I'm a size 12 and I love them. Thankyou x
AliceJoy Thomas
"10/10 experience"
This is my second order from Rat & Boa and it won't be my last. My first order went smoothly and the shipping was extremely fast. For my second order, I accidentally entered the wrong email address and had a few questions after placing the order. My questions were answered quickly, with detail, and with care. I don't go out of my way to write reviews but the customer service here was just wonderful! Not to mention the quality of the clothing and the shipping is excellent too.
Paul
"Customer care were super helpful."
Customer care were super helpful in helping me select the correct sizing for a gift for my daughter, and advised on delivery options.The dress arrived within 24 hours.My daughter is thrilled with the quality and design of the dress.
Karen Kowalski
"I may be 64.but I felt like a goddess."
I may be 64.but I felt like a goddess in my green maxi dress!Wish I could add a photo !
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