TeamCanada
"Xaiomi Mi 11 Pro"
Xaiomi Mi 11 Pro Order placed July 9 and product received in Canada by July 30. Did get updates along the way. Received product that is tested and works as advertised!
Pedro G
"It's true, it arrived, but the support is not good"
It's true. The company is legitimate and the mobile phone arrived in little over a month, as it was stated. With the international ROM. But make no mistake: when I started to have issues, manily with the software, the company acted like had nothing to do with it. For example, I am scared to do an update, because the first time I tried all the menu was in chinese. And some functions that Mi 11 Ultra should have and does not, it was said to me that their relationship with a trillion dollar company as Xiaomi was the same as a regular costumer. So, the support is Chinese. I believe in China and in the wisdom of the Chinese people, but I felt a little abandoned by the support. They told me that, if I didn't want the phone, I could returned it, that I was lucky to have one and there is a lot of people that want one. That is not the attitude of a big company like TradingShengzen. I still expect that someone helps me updating later to MIUI13 and to have my phone with all the functions it was announced. So, expect to have a Chinese slow support, not European.
ferran
"Isn't global version"
The room of this tablet Isn't global version, is chinese version :(
Kurt Herberth
"I got a chager for the USA (but i`m not."
I got a chager for the USA (but i`m not shure about the country), with an adapter for Europe. That is not OK. Sorry, I live in Germany /EU. There was no need to send me a wrong charger with adapter for EU. Only 3,5 stars
xiao hui he
"I have bought a iQOO9"
I have bought a iQOO9I have written this e-mail to them.I have checked the IMEI code at official site of vivo, it tells me that the warranty finishes at 19/01/2023. That means the device is activated at 18/01/2022.(The official warranty is 1 year.) But the time of production on the box of the device is 18/05/2022. I have asked to the customer service of vivo, they have checked it and they tell me that my device is second hand. I want an explanation.And they tell me that you don't have authorization from Vivo.I want an explanation.And this is the answer:Hello,oyu have 1 year warranty with us. this is vaild till 1 year after you go the item.this has not been a used device. no worriesI buy the device for the videogame "honor of kings", a Chinese moba videogame, the iQOO series is the series used by the professional competition of this videogame.I do worry very much that they do some settings for foreign users and they affect the videogame performance.I have written and written mails, messages saying "Don't install google play, don't do anything to the device, don't use the root, don't hack the device"They still install google play, it does't matter but I do worry if they do something else.The whatsapp help showed me a video "vivo's setting + 1 hack"I am not an expert but I do really worry what have they done to the device and if it can affect videogame's performance.Their answer is "we do not warrant the requester"don't install googleplay etc." will be acknowledged", but they never say this.And then, about the IMEI code they don't answer directly.The question of IMEI code is strange and I am asking to vivo's customer service.Before, I have asked "tell me exactly what do you do to the device, do you hack it?root it?" They didn't answer directly, just told me "hardreset the device."They reply emails very quickly and the device SEEMS ok, so I can't say that they are not credible. But I don't like their attitude(do not answer directly and the question about google play, hack, root etc.)Maybe I am a bad man but their prices are higher than manufacture's prices(that is ok beacause they sell to foreign users with their warranty etc.)But with this price I think that they should answer questions directly and pay more attention to customer's requester.
Patrick Christiaens
"Xiaomi 12S ordered on 11/25/2022, NOT DILIVERD YET"
Thank you fot the clear answer, about my order from 25/11/2022. I hope the phone wil sent soon after the holidays.Regards Patrick..
Simon R
Shadi Ahmad
"Problem of wi fi connection"
I have a Xiaomi Redmi K60 Ultra phone, and I am having problems connecting to the Internet.There is no internet connection when the device is turned off.
Cliente
"purchase xiaomi 14"
When I purchased the smartphone, I was charged taxes. I asked for clarification and was told that they were from Paypal, that I could say whatever I wanted but that they were right. I spoke to Paypal and they assured me that the taxes charged to me were not their costs and therefore I was right. Furthermore, I asked to receive the sealed phone and they replied that it was not possible due to I don't know what checks they had to do. in this way one does not know if he is receiving a new or used phone... the only positive note is that I was reimbursed for the entire amount.Purchased on GIZTOP and everything perfect.
Arsenij Alejnikov
"No tracking for 22 days? =This will move, no worries="
So this is a negative review for my order RWMKNAQEZ placed on 14/12 - shipped on 21/12.Package has stopped tracking since 04.01 on a stage 'delivery to local courier'. Local courier site has no update. I have waited calmly for 10 days before i reached out to the support on 14.01. Was told to wait for a week. Then to wait 1-3 bussiness days after forwarding the case to "other colleague". There is still no update or reply to the chase email for over a day. Whatsapp support only could give a write off as in the title of this review.Considering the time waited before contacting the support (10 days) which is an overkill for EU delivery and the time waited as requested by TradingShenzhen (11 days) and yet to have no signs of a started investigation with a shipping company makes this 1/5 rating well deserved. I hope this review would encourge them to finally start the check.
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