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TradingShenzhen

Electronics & Technology
Company profile not claimed
329 reviews
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Customer Reviews about TradingShenzhen
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Matus

3.00/5.00

"Overall very good, except some issues with the AMOLED display"

The phone came in perfect condition. The pre-applied screen protector seems to be on the cheap side, and also appears to be slightly misaligned.The screen might have a slight red/warm tint - display - color settings don't seem to affect it either. They do work, but I have not managed to get the screen to the true neutral colors, which is disappointment from the AMOLED display. This might be also caused by the pre-applied screen protector, but I don't intend to be removing it any time soon...Another issue is dark spots. They aren't usually noticeable, but at the night or just generally in the dark room, with lowered brightness, it's really visible and sometimes outright annoying, to clearly see exact borders where pixels are turned on very dimly on black, and where they are completely turned off, thus making such black spots or areas appear.It is rather unfortunate that most of the issues are with the AMOLED panel, and I think I'll return to some good old quality IPS LCD panels which never had such issues.All other aspects of the phone are good, and in the end, I do like the phone.

30/12/2023

Sofien Chaqroun

4.00/5.00

"I never received my order"

I never received my order. but the company is serious. was able to solve the problem. thank you.

30/12/2023

Athanasios Koutinas

4.00/5.00

"This is the first time I buy from this."

This is the first time I buy from this shop.The smartphone arrived in 2 weeks, that was expected..The unexpected thing was that the smartphone came with totally empty battery.I don't know why that happened, I was very concerned about that..Although the smartphone looks to work fineIn general, it was a positive experience

30/12/2023

Sergio Pineda

1.00/5.00

"They took 3 weeks to say that for thei"

They took 3 weeks to say that for their security they could not send my order , I made 20 orders in the past with no problem

29/12/2023

Mi Fi

4.00/5.00

"Product delivered in approx 2 weeks"

Product delivered in approx. 2 weeks as per description. Good communication and tracking.

29/12/2023

PaweL P

3.00/5.00

"Battery life is around 88% so it's not."

Battery life is around 88% so it's not a new phone. It's about the current battery capacity (3950 / 4510mAh). So the battery is already partially used up The rest is fineAnd no I hadn't seen the test certificate

28/12/2023

Zimmer

1.00/5.00

"Conditional recommendation"

Not that special, forget the support. If you buy a phone here and don't know the subject, then leave it and buy Apple or Samsung. The prices are steep but still cheaper than in Europe. Overall, only a conditional recommendation

28/12/2023

Eliana

3.00/5.00

"Oppo Find X6 Pro"

During my purchase of an Oppo Find X6 Pro, the company was respectful of my requests and very helpful as well. However, when I needed some guidance through the settings of the phone and had some questions regarding the software that I could not find the answer anywhere, the company was not helpful at all and was somehow indifferent I might say. Communication was made through WhatsApp on the 27th of December. On reply to the company below, I had no problem with the invoice as they told me that they would change it AFTER I receive the phone and so they did.

28/12/2023

customer

1.00/5.00

"Horrible Customer Service At."

Horrible Customer Service At TradingshenzhenThe front office people were nice, but the company management, represented by a man called "Chang W." was horrendous. Here's the email I sent to him after I got the refund (minus 80). Mr. "Chang W.", you are the most stupid, arrogant, ignorant, incompetent bully I've ever come across. To refresh your memory, I bought a OnePlus11 phone from your company in Hong Kong/China, and it was sent to me in Germany by your representative there, Daniel Behrendt of "Desktronik.de" whose website does not work and the email associated with it bounces. Needless to say it was a huge mistake buying something off a Chinese seller Tradingshenzhen with a German one-man rep whose website and emails don't work! But I didn't know. The issue with the phone was that except for the volume, none of the other sounds were fully mutable. I am an IT expert so this wasn't a question of competence in usage. It did NOT work. They were not mutable all the way -- 10% or so would remain unmuted. I consulted with a OnePlus expert who admitted it was a problem. I reached out to Tradingshenzhen and they said you have two choices: 1) Send it back and we try to repair it and if we can't we give you a refund and if we can we send it back to you. This would cost postage, and a long turnaround time. And from my perspective, I did not want to engage in any discussions -- so this was not such a good option. 2) We give you refund, but you have to pay 80. I agreed to this option just to avoid discussion and delays. I paid the 80. The case goes to this W. Chang guy who writes to me the most ignorant, arrogant email saying the phone is perfectly fine and there's nothing wrong with it. How the heck did he make that assessment. He had not seen nor touched nor troubleshot the device. When I pushed back on his stupid statement, he said well it works because we sell a lot of phones. Great. So his stupid analysis assumes every phone they sell is perfect, while even OnePlus expert admitted there's a problem. He started arguing with me and I just did not want to engage in a stupid argument. Cheng sent me a paper to print to send to Behrend -- on that paper it said the phone is perfectly ok blah blah and had the wrong description of what I reported. Are you kidding me? You want me to sign and send a paper that is false?? Of course, I went through and changed Cheng's lie. The phone arrived to Daniel Behrend who messages me that he needs my password!!! He messages me from a Tradingshenzhen email address, and he expects me to send my password to a Chinese company, and in particular, one who's acted so arrogantly and ignorantly! I reset the device before sending it back. If it had a password still, that's not my problem -- and the tech could have just reinstalled the phone. I had to tell him that I guess because he couldn't think of it himself before asking for a password of someone else in Europe via a Chinese domain -- are you out of your mind?! So he got himself to reinstall the phone. Then I get a message from Cheng, in his usual arrogant tone, saying, I told you there's nothing wrong with the phone!! How the hell do you know? I bet Behrend didn't even verify that because Cheng had a wrong description of the problem I reported. I think even Cheng didn't understand the problem but was arrogantly just spewing the BS I bet he spews onto other customers that the customer is wrong. Behrend said this and that are missing. Are you kidding? Nothing was missing. He send me a video that said THIS is missing and THIS is missing, but he didn't say what the THIS was because he had no clue either otherwise he would say it. He just saw the holder of the paper and the pin. The fact is, I included EVERYTHING I received in that box, including even the SIM card remover pin which is worth zero, just to shut them up. And they still accused me of not sending back "THIS and THIS" while there was NO "THIS and THIS" that was missing. I included in the box the phone, SIM remover, charger, cable, back cover, and I had a witness and took video and photo because I didn't trust this company. Now imagine if I had chosen the first option of not paying the 80 -- it would have been ten times worse of a nightmare.They did issue the refund -- which means nothing was missing! But Cheng still sprayed me with his stupid, ignorant, arrogant, poisonous remark that just proved how clueless he is. He was denying the problem I reported even existed OMG sooo funny and sooo sad -- the problem that is known and is reported by others too, and you can see it on the OnePlus website and OnePlus knows about it but in Cheng preferred to be in denial at the cost of my time and distress. NEVER AGAIN will I deal with Tradingshenzhen.~~~ Chang's delusional arrogant irrational response is very telling: "Everybody who reads it, will see, that the phone was in perfect condition".IT WASN'T!

26/12/2023

Rui Brito da Silva

1.00/5.00

"Since December 18th"

Buyed a Xiaomi on this site at december 18Th Last Year! It said on site it took more 10 days to flash rom, etc.Package is on DPD since January 6th to be picked up (says on website)...AND NOTHING UNTIL TODAY. Tomorrow makes 30 days over buy! European Authorities will help me to get refunded.Asked many times if this was not a SCAM. Trading Shenzhen, say its not a SCAM. If this is not a SCAM, So what it is? Where is the package? Where is the CellPhone?DPD is saying that the tracking number is incorrect.TradingShenzhen is allways replying with the same tracking number.Is allways saying, that is going to check with the distributor, but we are on an redundancy. Lets be more specific:On my Email at 20th of december, "TrdSh" says it will take more 10 working days. Therefore it gives the 30th of December.But allowing New Year hollidays, ok! The cellphone arrives at DPD 6th of January. But nothing happens.Seller says it is going to see whats happening with package. But no more emails to answer to my problem. DPD at my country disallow any knowledge of the package. Days are passing. Seller says again that's on DPD. DPD says it doesn't know nothing.Then after complaining at DPD German, suddenly package "is on the move"! And in that time, sellers says it will taker 16 days more to get Cellphone. Adding all these days waiting, the time teh seller says for delivery was never true.First it was, 10 extra days for flashing. Ok. No Problem. But the fact is, that if I dind't complain to DPD Germany, package will still in Germany. Actually it still is, so Cellphone will never get to me on the delivery time, that seller say it is. Trading Shenzhen site is saying that the Cellphone will only arrive to me "Expected to arrive between Jan 27 - Feb 2" (says Trading Shenzhen website on my account) Seller answered this post, that Cellphone would arrive "this week". So this week is passed, and I dind't get the cellphone. This is the reality! A few minutes ago, I've checked on DPD site and:19.01.202320:32Asch..... (D ...) In transit.Since 19th of January in transit. To close this matter: Phone will get to me almost 36 days after purchase.Aliexpress is more expensive. Yes, but it says in 20 days, 20 days is. Should picked them before. No more Trading Shenzhen. So Sorry, but no.

25/12/2023
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