Loic R
"Order SSCORLUUL"
I ordered a Xiaomi pad 6 pro and a flipcover. My order have been stolen so I give them my police report and it's been 1 month, the process take a long time for only a stolen goods
Jose Luis
"my package did not arrive"
Well, I made my order for more than a month and I still do not have it with me, I really do not recommend buying here, when I send an email it seems that a bot answers me because it only limits itself to saying wait apparently they scammed me because I don't know if they will refund my moneyedit :no, the problem is not solved and I did not receive a refund of the money or something similaredit 2 :I already sent my information and the order of my orderedit 3: day 41 my order still did not arrive, I already contacted the parcels and it is not known where my package is, they sent me an email saying that they could send me another, how many more days are left for that?
JEAN CARLOS CARDOSO
"Possible problems if buy"
Hello everyone, I bought a phone with Schengen trading, in this case a Xiaomi 11 ultra, two weeks ago, they delivered everything safe and well packaged, the problem started when I turned on the device. I already noticed that there was an open padlock on the boot screen, that is, the phone came to me directly with the bootloader unlocked, when I turned on the device I noticed that there was a program installed (Alpha) when I clicked on it it informed me if I wanted to remove the magisk, application used to root devices. I called the Schengen trading on the same day they delivered the device to me, asking them to get this one back and send me a new one within the specifications I bought it on. (original with Chinese system, working safetynet, bootloader locked as standard and Google pay working.) I was asked for a lot of information and photos, and they said that I had unlocked the device... How is it possible for me to unlock the device in 1 day being that Xiaomi takes by default 7 days to release the bootloader to be unlocked??? I am dealing with them now but no one responds, no one pays any help or attention, I am extremely disappointed in this place and this kind of treatment to me sounds like a lot of places that apply scams. I don't trust it anymore, I don't recommend this place either. I have all of the proofs emails, questions (print) before buy asking about how genuine is the phone.After some work, they proceed me the refound, but I don't have sure I'll back to buy again from their.
Rodimus H.
"Crap customer support real crap PWM phone"
Customer support wasn't acting like customer support. They told me almost nothing about my order when i asked. Plus it is a crappy little phone. It uses PWM, so it's useless to me. The courier almost stole it. Wish they had.
Eric BRASSELEUR
"hello"
hello, regarding my order there is not much to say you are very considerate. the problem is that the order tracking is taking too long and we have no recourse. we are let loose in the middle of the jungle with your intermediary.
PIERRE JONESCO
"I am not satisfied with this company"
I am not satisfied with this company, because I ordered a phone that 17 days after the order was still not shipped!The company refunded me quickly.A few weeks later I went to North America (Mexico) where I wanted to order the same phone and its accessories again.When I wanted to finalize my purchase, at the time of indicating my delivery address all the States were available except the one where I live (Yucatan) !I contacted customer service and explained the problem. The State where I live was missing!The person wrote me that there was nothing she could do!Weird.So I ordered the phone on another sales site... at the same price!
ElRayes Omar
"I want know how long time shipping to."
I want know how long time shipping to Chicago usa because i chose mi 11 ultra global version (12-15) days extra and i will travel to another country 16-7-2021 .you can shipping to me before that date?! Reply to me necessary please
Mohamad Sameri
"Crap"
Crap, this store was the worst place I've ever shopped at. Rude and lying customer service. Do you know that in China you can return the new phone you bought within a week without reason? It is correct and predictable because this store sells returned phones. He will not tell you this. They say we have to test the phones. Does a new phone need to be tested? No, because they can use this excuse to sell you refurbished and returned phones and you will think that these phones are new when they are not. When I received the OnePlus 11 phone from this store, I noticed that the phone was not cleaned. After that, when I opened the small box that contained the manual, I noticed the grease stains, dirt and oldness of these manuals. I informed them but they refused to return phone to them and tried to dissuade me by saying that if you want to return the phone you have to pay 80 euros. As soon as I told to the rude and charlatan customer service that I may use Klarna buyer protection. He was scared and tried to dissuade me in another way and said that you cannot succeed in this case as soon as I said that I have enough documents and I am sure that I will win in this case. He said give us an email to fix the problem. After sending the photos and videos, they agreed to return the phone. I'm sure if I hadn't bought from them with Klarna they would have refused the refund. Be careful, they are not honest people, don't be fooled by their prices, you will be in trouble. If you want to buy from them, make sure to buy with PayPal or Klarna so that you can get your money back in case of problems. I'm glad I didn't let you take my money out of my pocket. In the end, I bought a 23 Plus phone from Samsung at the same price. (in discounts).In China you can always return the product within 7 days with no reason if you buy from those platforms so those phones that are returned might be resell again as a new one if they look new or not activated, or for whatever reason. Anyway the most 5 star reviews here are made by trading Shenzhen and absolutely fake. People be aware.Update: Trading Shenzhen:You can return the device at a 80 Euro fee.Me: You are not honest! Even if you change the ROM of phone! You can not say to me you should give me the phone in this condition wrapper of the phone and the box of phone cover was already opened and it is obvious! You want tell me you should change them to global version???Trading Shenzhen:This was flashed to global and was therefor taken out of the package.You would loose the Klarna case.You can return the device at a 80 Euro feeMe:Even the box of guide notes? Come on.No I am sure I will win because I have enough proof.Trading Shenzhen:Hello,You will not.We take good care of the products and flash them. There they are taken out of the box.Me: You flash the box too!!! If you don't accept it I have to use buyer protection!Trading Shenzhen:Please write to our for further assistanceYou see who has rude behaviour.You delete my account like a child. Sissy boy. Looooser.Update: YOU ARE Scammer.
TRAORE ABDOUL KARYM
"Ordered a Mi pro on November 20 and still no update from Tradingshenzhen"
I ordered on November 20 a laptop (Mi Pro 15.6 Zoll - i7 -10510U - 16 Go / 1 To - MX350 - 2020 Edition). They said I was supposed to have it 2 weeks later. And still now I have any update from them, I wrote them again again again but still no clear answer. If you have not the computer at least give me back my money, it was supposed to be a computer for my studies; I was happy when I saw the 2 weeks to be delivered but now because of you guys I have missed many projects cause I did not have my laptop on time. You can check the number of mail I sent on your support email, and verify it's really me 'ordered the Mi Pro laptop on November 20'.No no the case was resolved. Since I couldn't get the computer, I asked for a refund and I got one. I thank you for the return. Good luck to you. Goodbye.
Hans van Galen
"I guess because of the Christmas period."
I guess because of the Christmas period it took more than 3 weeks for delivery of the Xiaomi 13 Ultra.But it came checked with an inspection leaflet, unlocked and with Global rom.Works flawless
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