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TradingShenzhen

Electronics & Technology
Company profile not claimed
329 reviews
Overall Rating
Customer Reviews about TradingShenzhen
Write a review about tradingshenzhen.com

Evgueni

4.00/5.00

"Everything went well"

Everything went well, although I ordered a product from the European Union, it came from Shenzhen, so the delivery lasted 3 weeks. When trying to return an item, photos were requested from each side of the item and packaging. Although I didn't use it, no one asked about it. Too many mail- 6 letters about one order, 2 is enough, order confirmation and dispatch confirmation with tracking code

26/01/2024

RafaL Kowalski

1.00/5.00

"I am disappointed by the 20% surcharge."

I am disappointed by the 20% surcharge imposed on the return of a factory-sealed item after just one day. It seems unfair for a completely unopened item.I would also add that you have to pay a fee of 20% of the price of the phone, plus sending it back is also on my side. Also if you are from Europe, there is no way - or it does not pay.

24/01/2024

Michele Padovano

1.00/5.00

"I absolutely advise against"

The language in which I answer does not change the fact that you sold me a defective product and that, among other things, after less than 2 months I will take assistance today because the display no longer recognizes the touch of the fingerprint and therefore unusable. I hope you can solve my problem so that you can demonstrate your efficiency. Thanks

24/01/2024

luigi melis

1.00/5.00

"Not received yet the package...poste."

Not received yet the package...poste italiane Is the problem and they moved the problem to the sender..the result is that I didn't receive the package yet

23/01/2024

Vedran Rafael Janic

3.00/5.00

"10-Jul"

7/10Everything is well and easy configurated. A nice shop with great prices and accountability.The only downside is, that if a problem occurs (in my case - the parcel was lost) even after a month of waiting and complaining still no answer, no contact whatsoever... what happened to my 1000$ phone? A question without any kind of answer.

22/01/2024

Cheryl Schlensker

4.00/5.00

"Vivo X70 Pro Plus"

Vivo X70 Pro Plus:1. Ordering: 9/102. Paying: 10/103. Shipping: 7/10 (16 days from start to finish) 4. Packaging: 10/105. Item: 9/10 (The phone came set to a different language than mine, English) 6. Overall experience: 7/10 7. Willing to shop again? Yes.

22/01/2024

M.I.

1.00/5.00

"This company is unfair and falsh .lying."

This company is unfair and falsh .lying to customers.I ordered a phone ,their page gave an error and charged me 2 times.They didn't give me my money back ,I have been trying to get my 967 euro back for 3 months.They are mushers.Don't buy anything from this company.This is the truth , not a lie.I sent the company all the transaction documents , but they lie and do not return my money .I have proof.After posting my review here,I was immediately contacted by an employee of the company by email,who for 3 months told me that there was no transfer with them and suddenly told me that the transfer was with them and would refund it.Yes after 3 and a half months they refunded my money.This employee's name is Chang.W.Is he the scammer I don't know,but I would fire such an employee.17.10.2022

22/01/2024

Alberto Blazquez

3.00/5.00

"Problems with the technical service but finally they delivered"

I ordered a Xiaomi Mi 11 PRO - 12GB/256GB and the phone was perfect until the battery started to expand due to a factory defect. As it was under warranty I notified the technical service which kindly instructed me to send it to their offices in Germany and so I did. After this I gave them the tracking number and still the phone was 9 days in a pick-up point chosen by them until I notified them that they should go to pick it up because they didn't notice it. After this they notified me that it would take 2 to 3 months, if not more to simply replace a battery. I told them that it was too long for such a simple change and they offered me a new one as it would take less time which I accept. After continuing to ask them to send me a new one, they still did not give me a date of delivery until one day they told me that they would soon be able to send me a refurbished one, which made me crazy. To sum up, I have been without a phone for more than a month and a half and they continue to give me a hard time and I have not even heard from them for 2 weeks in spite of my emails.After publishing the review on September 26, I received a reply that they would give me a solution within the week. They offered to send me a new one, asking me for my address, which I immediately gave them. After a few weeks more the finally send me a new phone with the same specs and the warranty was fulfilled.

21/01/2024

Mi eleven pro

5.00/5.00

"Sent to Canada"

Sent to Canada. Mi 11 pro. Good overall XP. Quickly got answers to my questions.Why I didn't give 5 stars: they sent me a bleu instaid of a green color as I ordered. Maybe the guy packing the phone was color blind ? that's why I'm not angry.The phone is actually very good overall. Only the curved screen is pointless, it creates a weakness point : useless.

19/01/2024

Augustine Ifeanyi Ogene

5.00/5.00

"You impressed me on my first."

You impressed me on my first transaction.Good quality,reliable.

18/01/2024
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