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Kwik Fit

Cars
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660 reviews
Overall Rating
Customer Reviews about Kwik Fit
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Stuart James

5.00/5.00

"Ease of booking, great service"

Ease of booking, price etc. Martin was very polite, helpful and professional. He arrived well within the time slot.

03/11/2023

Chris

5.00/5.00

"Tyre change at home"

Company had the Dunlop tyre I needed, booking was easy and the tech came to my house and was quick and professional. Would use again!

02/11/2023

Scott Zeffla

1.00/5.00

"Arrogant. Disorganised."

My wife had scheduled her car for an MOT at Kwik Fit. They contacted her about some emission issues, suggesting a flush and a few days' driving before a recheck. When she returned as instructed, the person she had spoken with was unavailable, and instead, a mechanic, seemingly stressed about his schedule, approached her without any greeting. He dismissed her with vague explanations about the car's issues and a dismissive instruction to return later.This experience highlighted a lack of basic customer service skills among Kwik Fit staff, who appeared incapable of engaging politely with customers. Their approach not only wasted our time but also left us in the dark about the car's issues. Given this poor treatment and disorganisation, we have no intention of relying on them again for the MOT or any other service.

02/11/2023

PH W2

5.00/5.00

"Kwik Fit Wembley"

Kwik Fit Wembley, amazing service. Yusef the service manger went out of his way to ensure my experience in this branch was outstanding. All the staff were so friendly and so respectful of my disability and access needs. A great team and super friendly. Thank you.

31/10/2023

Martyn, West Sussex

5.00/5.00

"HOME TYRE FITTING"

Booked a home tyre fitting which makes life very much easier and for me was worth the additional payment. Fitting was carried out quickly and efficiently without any problems and saved me the bother of even leaving the house.

30/10/2023

Gabriele

5.00/5.00

"A very professional and caring service"

I had a very professional and caring service from Eugene. He was very knowledgeable and he did a great job in replacing all the 4 tyres of my car and he delivered an outstanding job. Well done and Thank you!

29/10/2023

Julie

2.00/5.00

"Mobile service booked for Sunday"

Mobile service booked for Sunday. Got a call saying they were not coming. I told the call handler I needed the car done to get to the airport Wednesday morning so she re booked me for Wednesday. She said don't worry he will come Tuesday. Rang back on the Monday to check and it was booked for Wednesday. Cancelled and went local for half the price

29/10/2023

Mr Ian Ruddock

5.00/5.00

"Proffessional fitter polite and quick."

29/10/2023

Bronwen Cruickshank

5.00/5.00

"Everyone at Kwik Fit Brighouse very.Fantastic service"

Everyone at Kwik Fit Brighouse very helpful. Can't praise them enough. Fantastic service

29/10/2023

Warren Monks

5.00/5.00

"Quick turn around when having the tire."

Quick turn around when having the tire fitted, professional engineer Karl I believe his name was nice chap and provided us with an overview of what was done, thanks again

28/10/2023
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