Gill
"Easy process from start to finish"
Easy process from start to finish. Matt arrived early and was very courteous and efficient thank you will definitely use this service again
STATICcroy
"Great service"
Great service, hassle free right on your door step. Used previously and would use again. Five star service.
MS
"Friendly technician"
Friendly technician, worked efficiently despite complicated circumstances
Dear Mr Sparrow
"We had 2 wait for nearly a week for a."
We had 2 wait for nearly a week for a tyre for a WAV which meant my father in law couldn't go out
Helen F
"Very efficient"
The fitter arrived on time and I was kept well informed all the time and he was very efficient in all the work he carried out Thankyou
customer
"Luke was a nice bloke"
Luke was a nice bloke, was clear he was into cars and I felt at ease knowing this. I felt he would treat my car as if it was his own and to us petrol heads, this is a big deal!
Scott
"Went in to have tyre fitted"
Went in to have tyre fitted. On review of tyre. Steven advised to check tracking. Tracking way off. So he did what he could do with seized bolts but not to be beaten asks for me to go back at earliest convience
Mark Coleman
"Refused to provide service history for."
Refused to provide service history for a car and referred to GDPR excuse. It's quite easy to provide information and remove any personal data..it's just they choose not to! Thankfully I don't have to deal with them on a daily basis!
Mark James
"Booked on the Saturday for Tuesday."
Booked on the Saturday for Tuesday appointment , received a phone call at 2pm on Tuesday to say they couldn't come and only had a possible alternate appointment on Thursday. I removed the wheel myself and took it to the nearest Kwik Fit centre by taxi and they replaced the tyre .
nellie
"Apologises but no sensible redress"
I was booked in to have a mobile tyre fitting. I took the whole day off work hence unpaid leave because my slot was from 11:00 - 18:00 to be told he couldn't get to me at 17:40 on the day. With mobiles at hand, I would have expected an efficient service but this is not the case at Kwikfit. They apologised profusely but did not offer a sensible redress.
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