Colin Craig
"Excellent services an answered every."
Excellent services an answered every question I had. Was very smooth an fast process on getting my new home!
James DeMott
"Dave Devine is the best!"
Dave Devine was great! He kept in contact with us constantly. If I had a question for him, he responded via text or email very quickly. This helped tremendously; it's stressful to buy a new home and Dave's professionalism made all the difference. Thank you!
Mark
"Responsive courteous service: Jeff McDaniel at NBKC Bank"
Jeff McDaniel went the extra mile to ensure we secured a loan at a great rate to help us buy our first house! Jeff was willing to work with us past his office hours at NBKC bank. We and especially our realtor was happy with his responsiveness to inquiries. Jeff and his team at NBKC bank monitored the interest rates and were quick to lock when we called. It was a pleasure to work with Jeff McDaniel and NBKC bank!
Herbert Dicks
"I HAVE ALWAYS GOT EARLY DIRECT DEPOSIT."
I HAVE ALWAYS GOT EARLY DIRECT DEPOSIT OR 2 DAYS EARLY. BUT NOT WITH NBKC. THEY SAY THEY DO BUT THAT IS FALSE INFORMATION.
Maria Castillo
"Mike is the best !"
Dear Mike, We are writing to express out sincere gratitude for the lending assistance you provided us during our mortgage process. Your expertise, guidance, and professionalism throughout the lending process were truly invaluable. Your willingness to patiently answer my questions and address my concerns helped alleviate any apprehensions we had, making the entire experience seamless and stress-free. Your commitment to finding the best financial solution for us coupled with your prompt responsiveness and attention to detail, reaffirmed our confidence in choosing your services. Please accept this letter as a token of our appreciation for your exceptional service and dedication. We look forward to continuing our professional relationship and we would not hesitate to recommend your services to others in need of financial assistance. Once again, thank you for your outstanding support.
Paul Middleton
"Excellent experience"
Excellent experience, from start to finish. I had the pleasure of working with April Richmond. She went above and beyond, getting me the best possible rate, while working on a short deadline (quick close.) I used the VA loan, which requires certain prerequisites. She helped me navigate those in record time. It was 7 days from when I locked in my rate to final loan approval. Needless to say, I will definitely be going back to April and NBKC for future home purchases.
Stephen Simms
"Highly Recommended from Maryland"
I would recommend Matt Hering (my mortgage loan officer) to my friends and family, and will strongly consider using him again when I refinance my mortgage.Matt communicated frequently and professionally with me throughout the process, and was very responsive via email and text, including on weekends. I always knew where my application was in the process. All NBKC's lending disclosures were very transparent and understandable. My situation was very vanilla, so I cannot speak to their ability to handle more tricky financing or purchasing situations. I bought a townhome in Maryland with 20% down, well within my budget, though opted for a higher rate and a lender credit, as I plan to refinance in 1-2 years when rates are expected to drop. NBKC's interest rates and overall costs for those rates was very competitive vs. other major national mortgage banks I considered. Matt also helped me lock in a lower rate a couple weeks before closing when rates significantly dropped.NBKC's lending process was efficient and relatively easy, though I had some hiccups with some investment accounts not linking via NBKC's automated asset verification tool. The loan team was easily able to process my loan in under 30 days, before I even needed it to close.
Sam and Marquessa Aikele
"Excellent communication"
Excellent communication, which was both clear and fast. I always received a speedy response, and my questions were answered in a way that was easy to understand. Great rates, very reasonable paperwork.
Joe Laviano
"Basil is the best!"
Basil was absolutely amazing throughout the entire process. From day 1 through to close, we were well informed, responses were timely, and everything went more smoothly than we could have ever imagined.
Vincent Nguyen
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