Taylor Newton
"A+. So Easy. Couldn't be more satisfied."
Working with NBKC and Scott Casida was a breeze and highly recommend others to give them an opportunity to work with them in the future. From beginning to closing, Scott was always available and true professional every step along the way. Really did a great job and helped alleviate almost all anxiety about the mortgage process.
Brock Simon
"The staff at NBKC are incredible"
The staff at NBKC are incredible. They answer every question I have in a timely manor. They go above and beyond their expectations are. Thank you for making my experience with a bank positive.
R.C.
"Outstanding Customer Service"
I am writing as a first time homebuyer and specifically about Jordan Jones of nbkc. I met with 4 lenders and reached out to one other before settling on Jordan. When the other lenders asked why we decided on Jordan, I said because he was lightening fast, proactive in his approach, personable, knowledgeable, and he truly seemed like he was trying to get us the best rate (and we ended up with a fairly decent one during this crazy time). I feel sad for those who don't get to work with Jordan because he really helped make this a painless process. You hear horror stories about lenders online, and I am so, so thankful we don't have one. Choose Jordan
William
"Great Experience!"
We did a home mortgage refinance with NBKC. The whole process, from the first call to the final signing, was really smooth and flawless. Our loan officer, Justin Birk was helpful, responsive and extremely knowledgeable. We got a great deal in my opinion, and we would definitely come back, if we decide to finance another home or refinance this one when rates drop. This was one of the best home financing experiences ever.
Sean Waltman
"Seamless"
Seamless. They asked for exactly what they needed one time and we submitted it over their secure encrypted site. No last minute requests for something new or duplicate info. Closing was 90% done digitally which made everything super fast
Marz Lezj
"Brandon was TOP OF THE LINE"
Brandon was TOP OF THE LINE. From start to finish. He worked on a holiday trying to lock in the lowest rate. This company actually does not charge VETs fees and unnecessary fees at that. He would reply to emails within 1-2 mins honestly. Called whenever we needed clarification. We closed the loan in a record time of 12 days. If you are considering them use BRANDON.
Biji Bose
"NBKC mortgage loan."
April Richmond was our mortgage loan officer and she had excellent customer service skills. We really enjoyed working with her. She is very knowledgeable about her job and very courteous. It was really very pleasant experience working with NBKC bank. I will choose this bank again.
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