"Ian helped me with my issues and he."

Ian helped me with my issues and he displayed genuine interest in listening to- and solving- my problems. Effective and patient. Thanks Ian!He deserves a raise.

"Great experience working with NBKC"

As a first-time homebuyer, I had a great experience working with NBKC, especially with my loan officer Ryan Ament. He provided excellent customer service throughout the loan process by being very responsive. Thanks to his help, I was able to close on my home in just one month. Ryan assisted me in choosing the loan program that was suitable for my budget, and he did not try to sell me a mortgage that was beyond my financial capabilities.

"Mark Quinn at NBKC was everything and."

Mark Quinn at NBKC was everything and more to us securing our home. I cannot thank him and his team more. 100% recommend

"So glad I followed the advice of a bank rating website and opened an account here even though I'm states away. Best online banking experience I've ever had."

I reached out via chat about a deposit question. The banker couldn't process the request at the time but asked if they could text me once their supervisor was available. They texted me and took care of everything saving me a potential payment disaster. Made my day and my weekend. I couldn't have asked for better service or a more genuine conversation. So glad I opened an account here.

"Rizson is great to work with"

Rizson is great to work with. There isn't a day that I have come in that she doesn't have a smile on her face. She is prompt with a hello and to help you with your needs. Rizson also knows the nbkc products. She is an asset to the company and a great ambassador. Please make sure you take care of this employee and treat her as one of the most valuable assets your have.

"The representative made things simple."

The representative made things simple and easy. I walked away with exactly what I asked for. Customer service excellence!

"Joe Davis was amazing!"

Joe Davis was amazing! His professionalism, patience, and understanding were unique in my experience with other lender representatives. The builder was suprised that a lender other than their preferred was able to better their position.

"Beau Langdon is the absolute best"

Beau Langdon,You are absolutely the best. Thank you so much for making our home buying experience a breeze. You are truly a delight to do business with. NBKC Bank truly cares about your experience and is there for you every step of the way. Thanks again, will be recommending Beau Langdon with NBKC to everyone. From start to finish the entire process from beginning to end took less than a month.

"Friendly"

Friendly, good communication

"I worked with Alex Madewell from NBKC and had great experience"

I worked with Alex Madewell from NBKC bank for the mortgage of our first home. I knew from the first conversation we had with Alex, this was going to be a smooth process. Alex walked us through the mortgage process, answered all our questions patiently and kept us posted about updates and checked in periodically to see if we had any questions. Alex also responded to all my texts and calls almost immediately. He worked with our local agent and his team worked with the title company very well. His team was ready to close 2 weeks before our closing date.Overall, we are extremely pleased with the mortgage process, the convenience of eSigning all the documents, and the speed at which Alex and his team moved. We also got the best rate from NBKC! I would highly recommend NBKC and Alex to all home buyers for their mortgage needs.