"Amy is amazing"

Amy is amazing. Response time and turn around time is unbeatable with amazing communication. This was our 4th home loan with NBKC and Amy and we will keep coming back. The service is simply unbeatable!!

"VA Mortgage Assistance"

I worked with Basil at NBKC and he was fantastic. The whole process was pain free and any time I needed information, Basil was available to answer any questions I had. Very thorough and concise communication and always explained what to expect for the "next step." Would certainly use them for any future opportunities.

"Mortgage Process was easy and lender."

Mortgage Process was easy and lender department is quick and proactive. Everything is done online so no need to go to a physical bank.

"Give Emma a Raise!"

Emma! She was so gracious and helpful in getting my deposit hold expedited (after checking in with her supervisor of course).

"Chris at NBKC Bank is more than amazing!"

If my husband and I ever need to again, and interest rates are reasonable, we will continue to do business with NBKC Bank. Our loan officer was Chris Jumps. Chris never missed not one beat. He explained fees and the process from start to end. Each time we had questions, Chris answered them for us. He even made himself available on the weekends so we would not have to go through the weekend stressing about anything. I have never worked with a loan officer as knowledgeable, understanding, friendly, and patient as Chris. Chris, thank you for making our refinance process as smooth as possible. My husband and I were pleased and will send our family and friends who need a mortgage lender to NBKC and Chris, if possible. You will not regret the experience!

"Highly recommended"

Great experience, fast and professional. Loved being able to talk in person quickly if I had any questions, online banking is also very user friendly!

"Kevin Kluck at NBKC is amazing to work with"

Kevin Kluck is amazing to work with. He is very transparent, always available to provide more details, educate new or first time buyer's and is trustworthy. I highly recommend Kevin and NBKC for the home loan or refinance needs.

"We had a more complicated loan to."

We had a more complicated loan to figure out and Lori went out of her way to help us. She always got back to us immediately. Very knowledgeable and helpful!

"Above and Beyond to Meet Excellent Expectations"

My customer service agent Ian went above and beyond to resolve my very urgent issue. Even when it seemed like it couldn't be fixed, he continued to push forward to get me a positive outcome. I am so very thankful not only to Ian, but also to the other manager who was able to get my check cleared into my account.

"5 star service exist!"

Ian Turner made my experience 5 stars. I have never experienced this level of customer service.