Travis Reed
"Customer Service Greatness"
Jackson was incredibly efficient, polite and knowledgeable. Genuinely a vital asset - in a sea of poor customer service, Jackson is a diamond in the rough.
CJ Wilburn
Sachia Wilson
"Beau is amazing"
This was me and my Fiances first time buying a home and Beau made the process such a breeze.We had a rough experience before coming to NBKC so didn't know what to expect but I am so grateful for all the help and referrals Thank you so much Beau I will definitely recommend you to everyone I know
James Arnold
"Wonderful to work with"
Jeff Palmer, our loan officer, was wonderful to work with. He made the process a breeze and always made himself available for questions and concerns. We would do business again with NBKC.
akhila reddy
"Our experience with NBKC was great."
Our experience with NBKC was very smooth and everyone was very helpful. It was great experience working with them..
Marilyn Ta
"Great Customer Service"
Called to dispute a rejected mobile deposit and the person on the phone was very friendly and helpful! He informed me that the check accidentally got denied, so to try again. If the issue persisted, he suggested I call back. Overall, the interaction was lovely and we had a great talk while waiting for the supervisor to get back with an answer.
Anna Kawski
"Nick Kays was our biggest ally in the process"
Our loan officer, Nick Kays, was our most trusted and helpful ally during our entire home buying process. He was our ONE point of contact, always willing to answer the plethora of questions we had, and talked to us like real human beings. He was extremely transparent, and made sure we were always aware of our next steps. Nick genuinely made this process not just easier, but, gave us the confidence we were doing this correctly. I cannot express the peace of mind he gave us, and I cannot wait to personally recommend him to my friends when they're setting out to purchase a home. Really can't thank him enough. Thank you so much, Nick.
Stacey
"Jason Rea made the ENTIRE process."
Jason Rea made the ENTIRE process seamless. He was with me the whole time, explaining bank lingo, being patient and encouraging. He knows banking and people, that's why I trust him.
Gabriel Melgar
"Andy is fantastic"
Andy is fantastic. He was extremely responsive and helpful during the entire process. Will be recommending him to family and friends.
Nicole Franco
"Great and efficient service"
Great and efficient service. My attorney and realtor both commented on how great it was to work with my lender April.
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