"Lovely thanks ?"

"Sense a common theme"

Sense a common theme. Ordered mid nov, said it would be dispatched 2days ago for next day delivery. Still nothing. Fear it may not arrive before Xmas now. Not sure how the company can have a month notice and still not be able to send the goods on time. Appalling!

"Great product but a stressful purchase!"

They turned out to be a great company to deal with who have a brilliant product. Although there were some sticky moments!! Kept seeing adverts for their hooded blankets along with a fantastic saving if you used the code. I didn't believe for one minute that the original price before the savings was genuine - but I was happy to pay $85 for two hooded blankets and would not have wanted to pay their 'before sale' price. There is something I should point out at this point as it's important to my review later on...although I clicked the link and went through to their web site, at no time did I realise that they also sold weighted blankets. All I ever saw were photos for the hooded blankets, which was great as these were what I was after! I ordered two and was given a delivery date of about two weeks away. I appreciated they were a small company that had suddenly been inundated with orders. My confirmation order came through although at the time I didn't take any notice of it other than it said I'd receive a further email when my items were dispatched. This was important as I intended to post one out to my sons girlfriend in Germany. As the date got nearer I didn't receive a dispatch email so I re-checked my order. It was only then that I realised the order had gone through for two weighted blankets rather than the hooded ones. I double checked the website and sure enough, found that they also sold these blankets (although a totally different code was needed to order these). There was absolutely no way that I had mistakenly ordered weighted blankets. But there was no mistaking my original confirmation .....I should have checked back then. There were no contact details for this company other than an email address. I did begin to panic. I emailed them. After a couple of days the company got back in touch with me and quickly agreed to change my order to what I really wanted. There was no fuss...phew!! Unfortunately this put my delivery date back by another four weeks, so not in time for my Christmas delivery. The items arrived and they were amazing. Really good quality with no skimping on sizing. Beautiful, oversized, soft, good quality hooded blankets. I couldn't be more happier. But god was it stressful ordering from them!! I didn't know until right until the last minute if they were going to arrive. I do think this company should have a telephone number on their website. I know it sounds picky as in the end the product was bloody fantastic, but when you're spending money with a company for the first time you obviously have a few doubts. I can't say it was a stress free purchase, but it was worth it in the end!!

"Good value, comfy but not elegant"

Lightweight mules which are very comfortable on the base of your foot. A bit tight over the foot if you have broad feet but I'm hoping they will stretch. Good value and good comms from company. Not very elegant though!

"Still not answering emails and still no."

Still not answering emails and still no refund, think they only contact you if you leave a bad review so if you are reading this kudd.ly please issue my refund as you said you will.

"Super warm and comfortable"

"Very pleased with service provided and."

Very pleased with service provided and items received. Received in time for Christmas as promised, items (hoodie) and weighted blanket given as presents and recipient very happy .

"Lovely and soft to walk on"

My sliders arrived promptly and I love the bag they came in too. I bought a pair for me and some for my sister. I'm still getting used to them, hence the 4 stars - because I can't yet say that they eliminate foot pain. However I can say that they are beautifully soft to walk on. If you experience pain in your soles or heels it's definitely worth giving them a go. Sizing is generous. I'm a size 8. My sliders are 7.5 - 8 and they are plenty big enough.

"slides"

Bought some slides. Soooo comfy and practical too. Wasn't sure if the top would rub but it doesn't. Easy to wipe clean. Can be worn inside and outside. Slightly expensive hence 4* rather than 5! Really need/want another pair now in another colour! Plus my daughter wants to pinch them - fortunately I take a larger size than her or think I would have lost them already!

"Broken guarantee"

The blanket ordered is fine, but very disappointed in customer service. Ordered on 18th ember within the guaranteed pre Christmas delivery time and just in case upgraded and paid extra for the delivery to be the rush delivery. My order finally arrived on 28th ember, the website says " Orders placed after 3 pm on Friday and over the weekend are processed on following working day." I received notification that my order was packed and ready for dispatch late on 22nd , I have complained and the blame was put on DHL, however 3 or 4 day turn around to pack my order doesn't give the courier much of a chance to deliver pre Christmas, the embarrassment of being without a gift for someone is awful. Feel very let down and would not consider ordering from a company again who makes promises and then doesn't deliver.. I feel slightly conned, as I ordered from this company because of the pre Christmas delivery guarantee, then let down terribly, if I had known this was going to arrive post Christmas I would have ordered elsewhere.