Raeesa Chowdhury
"Next day delivery is a myth"
Ordered two hoodie blankets 3 days ago and I am still waiting for it. I ordered it on Wednesday. I was excited but not anymore. Contacted the support service but no one responds.
Glenda
"Cheap plastic rubbish So wide can't even keep on feet"
Just received a pair of sliders Cheap hard plastic most uncomfortable thing I have ever had on my feet.First they are so wide your feet slide up and down the platform of shoe as plastic band over foot is so wide it's a waste of time. I am a shoe size 5, never when buying shoes as this change these size 5 are about a inch too big more like a 6.Was told to soak the in warm water for half an hour to make them more comfortable that was a waste of time
Lou
"Lovely pillow but..."
The dream pillow is so comfortable and having used it for a few weeks I no longer wake up with neck pain or headache. I really like that the pillow can be adjusted to your own personal preference. The only drawback is the pillowcase itself, it is quite thick and having washed it several times it does take a long time to dry. I contacted customer services to enquire about buying another case and was advised they don't sell them but do sell a silk one instead or I can use a normal pillow case. As the case is padded the options they gave are not really suitable. Kudd.ly are definitely missing this from their range of otherwise great products.
Sarah
"Expensive, but worth it"
Extra warm, extra large item of clothing is perfect to prevent hypothermia when camping this time of year. Makes getting out of the sleeping bag on a freezing morning a pleasure. The bag - although very useful is not as well made, I had to restitch the seem and the free eye shades although very comfortable and blocked out light well smelt strongly of glue.
GJ
"Ordered 28/03 nothing as of 25/04"
***Update 27/04 - still nothing arrived, status on DPD app is that they are still awaiting the item. Kudd.ly have advised me that DPD have lost it and apologised for the inconvenience caused by DPD. Given that DPD have never let me down and so far Kudd.ly have not delivered anything I am not sure who to trust here. No ackowledgement or apology for the month delay from their side. My options are to wait for another order to be sent out or to cancel for a refund. Great..._____I ordered on 28th March. At the time shipping said next day delivery. Within 24 hours I had received an email saying that the items were being held up and would be dispatched on 20th. I received a notification not he 21st that my items had been packed to ship and I have notification that DPD is awaiting the package. This has been the case for 4 days. I appreciate that there are lots of logistical issues at the moment but, that being the case, the website and advertising should have specified honest delivery estimates. Once I finally receive the products I will give a fair review of them but so far my experience is poor.
Ms Maureen Hutchings
"5kg blanket"
I bought a 5kg blanket for myself, to keep cool. I also bought 2 heaver weighted blankets for friends with Fibromyalgia and they seem to like them
Maya Bar-Tor
"Good product"
Good product. Not as thick or heavy as the opposition but that's not a bad thing.
Sam g
"If I could give zero stars I would"
If I could give zero stars I would - I ordered 2 pillows and shoes over a week ago. Had nothing sent out, no follow up email, have chased twice. Worried this is a scam? Awful company!
Graeme Jones
"Really comfy and great for managing."
Really comfy and great for managing pain in my heels; however, I would order a half size bigger than my shoes size next time.
Mrs Sherif
"Sizing a little bit small"
Quick delivery, comfy, but I wish I had ordered a bigger size, I am normally a size 7 but could do with a half size bigger, because of this my big toe rubs on the front.
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