"Very dissatisfactory experience and a size nightmare!"

Unfortunately I'm here to write my first poor review.I received my komfie slippers the other day along with my other items (which those other items where fine!) I was throughly disappointed with the slippers, despite having a smaller foot size than the slippers sent to me(L/XL) my foot length is around 25cm, I always leave a few extra cm for a better fit but when I tried on my comfies they felt super small, despite ordering a L/XL I'm convinced I was sent a smaller size because they're the exact size of my Kloud sliders when I ordered them online (I tried to measure them but I found it super hard to get an exact size due to fluff and inside measurements) my big toes would push up against the end leading to having to fold the back slightly to fit my foot and even then it didn't fit properly, there's no way to tell the size on the product itself which is frustrating, unlike the Kloud slides these are blank I think they should be adding the size so incase there's some weird inventory mix up or factory mistake because I don't know if it's me or the slippers themselves! The size chart is super bare bones and I think it should go into a bit more detail like the Kloud slides atleast.Not only this but despite having a left or right foot on them, it's impossible to tell which is which, I talked via email and was originally told that the zipper should be different (turned out this was wrong so I was mislead which has me a bit annoyed because I wanted to love them because despite issues they're comfy) as a company that deals with people with disabilities because there products provide help etc, when someone like me who has sight and issues telling things apart etc there should be a way to distinguish left to right I thought this was simple production stuff! So now I'm going even more crazy over the fact I don't know if it's me or the slipper has given me nothing but aniexty.Lastly while my experience may be warped due to a size issue the base felt like it wasn't grippy and kept sliding around making someone who can't walk well (I use either crutches or a wheelchair) I felt like I was going to slip or bend my ankle for the small time I could walk so I wouldn't recommend them to people with balance or walking issues but again this might be warped due to above issues.Overall my customer service experience was ent, wasn't great I felt like a few of the replys lacked any kind of emotion and made me fell a bit let down compared to my normal amazing experience(the return instructions felt demanding and a bit condersending) I have with kuddly, by far I love this company but this experience has been nothing but hell for me and now I need to find and pay for a way to return a product I personally think is faulty for 50$ it leaves many things undesirable, I'm not asking for special treatment etc but just some more care in the process.While this experience was not fun, this won't stop me buying there hoddies etc but it will make me wary of buying there foot products and recommendations to others a bit flaky in the future.So yer I can't recommend this product but take my review with a grain of salt!!

"Excellent goods"

Excellent goods. Love the sliders. So comfy. Quick delivery. Although they didn't inform a product was out of stock and would therefore take longer to receive. I had to chase them up. Also I don't like the fact you can't order different products on one order! What's that all about?

"Terrible company despite good reviews"

Terrible company despite good reviews. Order what should have been one blanket ended up with three. No returns details inside packaging. The items took forever to arrive. Have emailed them 3 times to arrange a return no response. Contacted them via messenger and they are now saying the items are out of 30 day return. They arrived 2 weeks ago and have spent over a week trying to get a response. Typical FB scam company.

"Ordered on the 18th have had to."

Ordered on the 18th have had to dispatch email or any updates, I've heard good things about these shoes hence why I purchased them everyone is saying how quick the delivery time is yet mine haven't even been dispatched. Not impressed with the service so far I will review the shoes when they finally reach me.

"Wife loves it :-)"

"My 1 star is for the Sliders not."

My 1 star is for the Sliders not customer service who were good, they answered my emails within 24 hours and were very helpful regarding my return. I really don't understand all the rave reviews for these cheap looking, ugly, uncomfortable plastic shoes. I guess there's a lot of gullible people out there because I'm sure if you called them flip flops they wouldn't sell. I think if you're under the impression these sliders are comfortable you've never actually worn a pair of comfy shoes, I'll get my money back and treat myself to one ent pair.

"Bought the double blanket but it just."

Bought the double blanket but it just looks like a single

"Easy to pass the blame, it was your Guarantee"

Hi Kudd.ly, actually read my review, I have the emails you sent, at first you wanted me to return them at my own cost. and time. I have waited to do my review, did not want you think it was about the money.You are still missing the Xmas present ruined point.Also you should have taken up with the delivery company DHL as they compensate for not delivering to time, especially for businesses who use them frequently.

"I really do sleep well under my Kidd.ly."

I really do sleep well under my Kidd.ly blanket and I am a person of 71 years old and embrace any thing new ,to try and this is great.

"Took a while to arrive but solid product"

It took a long while to arrive but the blanket is lovely and just the right weight for me, the cover is very soft and slightly fleecey and the delivery was easy.