"Data Privacy Concerns with Hostinger Account"

I am concerned about the security of my personal data associated with my Hostinger account. Recently, I have been receiving unsolicited commercial emails and phishing attempts from a domain impersonating Hostinger. These messages are sent to an email address exclusively created for and used with Hostinger, which I have not shared publicly. Additionally, I am receiving marketing communications from third-party companies to the same email address. Notably, the phishing emails seem to be specifically targeted, indicating awareness of my Hostinger account. I want to clarify that my device is secure, and there have been no breaches in my email security. This situation leads me to suspect either a compromise of Hostinger's database or an unauthorized sharing of customer information with external parties. I am seeking an explanation and urgent resolution to this matter.Update:Thank you for your prompt response. I have provided all the requested information and am now awaiting your team's investigation into the recent issue I have encountered.While I am pleased with the service overall, I would like to emphasize that privacy is of paramount importance to me.Update: 22.12.2023Thank you for your support.I have kept the fishing emails and made screenshots that might help your security team to investigate this. Please reach out to me by email to collect more details about the possible security breach.

"Great Assistance"

I had a problem with my domain registration but was resolved really fast by the team

"I contacted hostinger about problems Hosting and email"

whenever I try to send an email with Hostinger email(Titan mail) it wont send and Hostinger send me an error from Titan mail telling me you cant send an email you have wrong spf records by the way i never touched either the SPF or the DNS , they are the ones who setup-ed it . so i changed the SPF records about three weeks ago and the problem still presists(lost so many clients in the process ). tried contacting them so many times most of the time they won't even reply to the email. and if they reply they tell me contact titan mail (first of all it is not my problem because I didn't contract titan mail you guys did) . so I contact Titan and titan says contact Hostinger. I contacted Hostinger and they told me to contact Titan back a loop that didnt end for a 15 days (titan email is made by Hostinger by theway when you setup an email they give you an email with Titan). I sent over one thousand emails between Titan and Hostinger. and they never fixed the problem they just kept asking me the same question and I replied to the same answer trying to mislead me and wasting my time so they don't do their job and they wont even send a ticket. i feel scammed and laughed at I will never recommend this for you guys especially if you are a web developer this will ruin your reputation and if you are a company you will face so many problems that won't even be fixed by the support they will just ignore you whenever you face a problem that they set for you and when its not even your problem and you didnt do anything wrong and the problem is from them s they will just give you an awful experience and waste your time

"Should be 4.7 .."

Should be 4.7 ... 4.8 but no decimals allowed

"Website builders is a grind, but the customer service is excellent!"

Honestly their customer service chat it excellent. Brisa understood my situation perfectly from the beginning and helped me all the way through my problem. Even while I changed directions while throwing in side questions she kept up answering everything with plenty of tutorials.Hostingers website builder could be better though. I've been using it for a couple months now and it's working but if you want to get creative it's fairly clunky to manipulate and requires a fair amount of troubleshooting. I'm excited to see if using wordpress within hostinger will allow me to create elements that I've seen in other websites.

"excellent and good the service is too."

excellent and good the service is too good and their support is very friendly and good peeps they now what to do too good

"They need to improve their Chat."

They need to improve their Chat assistants. Ai chat at the beginning is a time waster honestly. Previous provider Namecheap is way better in case of fast customer chat support.

"Paid too much, no help or refunds."

Paid too much, no help or refunds.I accidentally bought the Business hosting plan instead of the premium one. I contacted their support 10 seconds after and asked them to downgrade and either refund the rest or add it on top to increase the period.None of it was possible, they wouldn't refund it or add it ontop, so I haven ow paid $100+ for their premium hosting, which is suppose to cost around 40 dollars. I would also like you to pay attention, if you go to Hostinger Company Activity, how they have flagged 100+ 1 starred review the past months to get them removed from Trustpilot.I wouldn't recommend this company to anyone

"I have checked Trustpilot & comparators before buying !"

Read my post : BUY FROM THEM because their customer service is amazing ! Not need to say more...

"Extremely Dissatisfied with Hostinger's Services"

I am writing this review to express my extreme dissatisfaction with Hostinger's services. Our website, nativusveganfood.pt, has been offline for weeks due to a payment issue that Hostinger seems incapable of resolving.The problem began when our domain expired last month. We made a payment for its renewal, and despite providing all the necessary proof of payment, Hostinger claims they cannot locate the funds. The support team consistently redirects us to the finance department, which, in turn, has been unresponsive for weeks.I engaged in a conversation with a representative named Henrique through the live chat, and it was a frustrating experience. Henrique initially attempted to understand the situation but later informed me that our domain was marked as deleted on their end due to expiration. However, the payment had been made for the renewal, as evidenced by the attached Multibanco payment confirmation.Despite providing this evidence, Henrique stated that a finance department investigation was necessary. I emphasized the urgency of the matter as our website remained offline, impacting our business and customer experience. Henrique acknowledged the issue but could only offer reassurances that a finance team investigation was underway.I expressed my frustration at the lack of a swift resolution, highlighting that our company is losing business with each passing day that the website remains inaccessible. Unfortunately, Henrique could only suggest waiting for the finance team's response, which, given the circumstances, was unacceptable.In an attempt to expedite the process, I requested that the domain be reactivated while the investigation continued. Henrique mentioned that this could be initiated through a separate request, but there were no guarantees of success. I also inquired about a contact number for customer support, to which Henrique informed me that Hostinger does not provide phone support.In summary, Hostinger's inability to promptly address and resolve payment and domain activation issues has left us extremely dissatisfied. The lack of effective communication and prolonged downtime for our website has significantly impacted our business. I would caution others against relying on Hostinger for their hosting services based on this disappointing experience.