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Kwik Fit

Cars
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660 reviews
Overall Rating
Customer Reviews about Kwik Fit
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Brian

5.00/5.00

"Brilliant and easy to book."

27/09/2023

Steven Mitchinson

1.00/5.00

"Mobile Tyre Replacement - DO NOT USE"

Mobile Tyre Fitter came out looked at my tyre and said it can't be changed as the Wheel nut was shredded. Another Tyre replacement company came out and got the nut off in under 15 seconds. Kwik fit have then charged me a $20 call out fee despite being told I would get a full refund, as the man from Kwik Fit raced off. DO NOT use Kwik Fit Mobile Tyre replacement service

26/09/2023

Bill Marsh

5.00/5.00

"Great service from Foss Islands Rd, York."

Always get great service from Chris and his team at Foss Islands Road, York.A pleasure to deal with.

26/09/2023

Roger Foreman

5.00/5.00

"Kwik Fit Enfield"

Arrived early for appointment Manager & fitter very helpful & friendly Checked tyre tread depths actually using a gauge - more than two of their local competitors did ! Two rear tyres fitted speedily & sent on my way. No hard sell on anything else - great!

25/09/2023

rhianna

5.00/5.00

"Kwik fit Torquay"

Kwik fit Torquay Rung on a Sunday about a puncture in my tyre. They fitted me in same day and fixed it within an hour even though they were super busy. Highly recommend

24/09/2023

MR K PRESTON

5.00/5.00

"FANTASTIC SERVICE."

Just wanted to thank the guys at Kwik Fit Washington for an excellent job ,fitting two new rear suspension springs on our fiesta. The rear suspension spring snapped and we went to Kwik Fit Washington on Saturday 09/03/24. The manager was extremely helpful, and did the repair within 2hrs,amazing, very competitive price for the work carried out,the staff very professional, nothing was a bother,we'll done guys to do the repair at short notice,excellent service, excellent customer service throughout.thank you again KWIK FIT.KIND REGARDS KEITH PRESTON.

24/09/2023

Salvatore

5.00/5.00

"Easy booking and on site professional."

Easy booking and on site professional Service.

24/09/2023

James Stephen

1.00/5.00

"My profound disappointment with the."

My profound disappointment with the mobile fitting service provided by your company. As a loyal customer, I expected a level of service that aligns with the reputation of Kwik Fit, but unfortunately, my recent experience has left me deeply unsatisfied.Firstly, I was informed that the fitter would be unable to reach me within the agreed timeframe, despite being only 30 minutes before the cut-off time. The phone call I received regarding this matter was not only rude but also abrupt, lacking any empathy or understanding of the inconvenience caused.Despite my urgent need for assistance, as my tires were at the legal limit, I contacted the mobile fitting team who assured me they would resolve the issue promptly. However, instead of a solution, I was asked to book another appointment, further prolonging the inconvenience and disruption to my schedule.When I requested a refund for the poor service I had received, the employee handling my request seemed annoyed and uncooperative. Additionally, the delay in processing the refund, despite being assured it would be immediate, left me without the use of my car for almost a week, causing significant inconvenience and frustration.As a customer, I expected better from Kwik Fit's mobile fitting service. The lack of professionalism, empathy, and follow-through has left me feeling undervalued and disrespected. I sincerely hope that you will address these issues promptly and take measures to ensure that other customers do not have to endure similar experiences in the future.Sincerely,James Stephen

24/09/2023

Douglas Greenhalgh

5.00/5.00

"Kwik Fit Newark rd branch"

Absolutely top service from the Lincoln Newark Road branch. Under new management, although not fully staffed the day I was there, the branch manager went above and beyond ensuring my 13 year old exhaust was removed (with lots of difficulty) and replaced. All the staff were courteous and polite with the ebb and flow of customers. Although super busy, at no point did they drop professionalism at the front desk. Nice work gents.

23/09/2023

Marianne Aldington

3.00/5.00

"Was polite and early"

Was polite and early, however he never inflated the tyre enough and just told me to drive over 50 to get warning lights etc to go. Obviously didn't work as he had only put 30 psi into the tyre

23/09/2023
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