customer
"worst website ever and most user."
worst website ever and most user unfriendly interface. plus site is dead u can't search for anyone.tried to get refund but they refused to give me full refund because some bullcrap they said cost 130 pounds and I had to pay for half of it. also said they custo.ize your profile bullCrap u can't even upload a pic. avoid like a plague
Laura Carruthers
"Disgusting"
I joined taking a 6 month contract. After being on there for about 1 week I decided that it wasn't for me and asked to close the account for a refund. I was told because I had a psychological profile, which you have to do to set up an account, that I would have to pay in total $65 for 7 days of use. This is a disgusting site who rip people off. In no way does it offer a 14 day refundable contract.
Sarah Kettlewell
"Terrible terrible dating site.absolute waste of money"
Terrible terrible dating site. It is not free. The site is absolutely useless in terms of functionality unless you pay. The membership is expensive and completely pointless because hardly anyone responds to messages or sends messages. In 19 months I had one terrible date. The profiling and matching is useless. Most of the people I have been matched with have not been 'my type'. There are much better and cheaper dating sites. DO NOT WASTE YOUR TIME OR MONEY WITH EHARMONY. The customer service team are unhelpful and just respond with nonsense, scripted responses. Once they have your money, they aren't interested.
Caroline
"Aside from a small pool of potential."
Aside from a small pool of potential suitors, it is deliberately incredibly difficult to delete one's account and cancel. The small print is misleading and excessive meaning customers end up being billed excessive amounts. Appalled!
Victoria Booth
"Stay well clear of Eharmony"
I messaged 3 days into my subscription regarding a question around canceling my account with a full refund , I only wanted an answer not a action taken against my account, they deleted my account without consent so now they are breaching there terms and conditions as I'm a paying customer and therefore entitled to my 6 months subscription, If I was told there aren't any refunds available, then I would have stayed a member for the 6 month duration, So I asked I want either my old account that you have unlawfully cancelled reinstating or a new account setting up with the premium I have already paid Had no response from them Disgusted stay well clear
Antony Wealleans
"Find there dating app totally useless"
Find there dating app totally useless, and I'm stuck paying for it for 24 months with apparently no way out of it, just another money grabbing dating site
Ben
"Disgusting rip off joke no replies to."
Disgusting rip off joke no replies to the bad reviews off eharmony what a surprise all fake women to lure men in get this site shut down
Haidee Atkey-Smith
"Awful platform - absolutely no harmony!!!"
Awful platform. You have to pay to discover that actually there's no harmony - limited choices with the same faces again and again and quite a stagnant messaging / matching structure. Communication is scripted and like talking to a brick wall. Wanted to cancel after 3 months and they refused, saying I had to pay until 2025 despite my unhappiness with their product. They deleted my account so I would have had to set it all up again / pay for the personality test again but still expected me to pay until 2025!? Now they are threatening debt collection. How can I be responsible for paying for something I think is substandard and don't want? SCAM INFLEXIBLE money grabber company. AVOID.
Tina
"I think that they do look after you"
I think that they do look after you, to make sure you are safe on line. They let you know when you get messages They do keep in touch with you. So far I'm happy.
Flo
"Would give 0 stars if I could."
Would give 0 stars if I could.Say that you need to get gold to read messages, get this with a 14 day cancellation policy. Due to terms and conditions if you use the app within the 14 days you are not entitled to a refund. Used for 2 days and has cost me $65 as a multi choice question is "an in-depth exploration of your psychological make-up and personal values" reduced from $130 to half price! Rip off.
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