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Emergency Assist

Travel
Company profile not claimed
300 reviews
Overall Rating
Customer Reviews about Emergency Assist
Write a review about emergencyassistltd.co.uk

Abid Rafiq

5.00/5.00

"Great customer service"

Great customer service Affordable priceStaff is very kind and poite over the phone explain every thing in proper way so far very happy.

06/02/2024

Tony

5.00/5.00

"Easy to renew( I don't do auto renewal)."

Easy to renew( I don't do auto renewal) luckily no breakdowns in the past year, hopefully the same this year,so reasonable price for just in case cover.

13/03/2024

Steve

2.00/5.00

"I did not feel that Emergency Assist."

I did not feel that Emergency Assist prioritised our safety as we stuck on the hard should of the motorway for almost 2 hours

07/02/2024

Sardar Mohamed

5.00/5.00

"It was easy and very lear instructions"

03/03/2024

Ann

4.00/5.00

"Very good easy Web site to work"

Very good easy Web site to work

06/03/2024

Barry

5.00/5.00

"Obviously not put it to test yet in."

Obviously not put it to test yet in claiming, but seems good cover for a very reasonable price. They do try and sell extras on top of price quoted but you can just say no.

03/01/2024

MR MICHAEL NEILAN

5.00/5.00

"A very good response time"

A very good response time

08/09/2023

Barry

1.00/5.00

"Appalling lack of empathy and ridiculous rules"

Car was dead no power at all. Refused to come out as stated we could have left an interior light on! Apparently in their Ts & Cs. Got into the car and check and found no interior light had been left on. Phoned back and still refused to come out as we had already in innocently stated 'May' have left a light on which we found we hadn't. They stated will not come out regardless! Left my 6month pregnant daughter stranded!!!!! Appalling customer service. Cancelled my own renewal also. Will NEVER go near this company again. Their reply ssts it all utter lack of understanding.. There was no fault on our part and their reply is pathetic waffle.

02/02/2024

Stephen Booth

5.00/5.00

"Good offer on an older car."

Good deal on currently hope the tech visit or recovery is good if needed too. Thankyou.

18/09/2023

Chris Stammers

5.00/5.00

"Excellent price for cover"

Excellent price for cover, have used before and can't fault had to call out and excellent service.?

18/01/2024
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