"Been with this company in the past and."

Been with this company in the past and had good experiences when I needed to use them.

"Haven't had to call Emergency Assist."

Haven't had to call Emergency Assist but renewing our breakdown cover was quick and easy to do over the telephone

"Easy to set up and documentation sent."

Easy to set up and documentation sent by email straight away. I can't comment on how good the breakdown cover will be as I haven't used it, and hope I don't have to!

"Had to call my own garage, what a premium service ...not"

I thought premium care would have me covered to a good standard. Turns out out this is not so. I broke down, phoned breakdown who told me I am responsible in finding a garage to accept my car. Took me 30 mins to find a garage, then had a long phone call back to emergency assist, to tell them what gargae and answer another million questions I already answered, i could barely hear what they were saying. No roadside assistant covered even though it says so. No courtesy car available on my cover either, what a joke.

"Emergency assist have never let me down."

Emergency assist have never let me down I have been with them for years I've used them a few times and there always on time we have three cars covered by them

"Paying for something you never had. I cancelled my policy I signed up for."

I cancelled my policy I signed up for on line. the policy was less than two days old and Emergency Assist Ltd charged me $10 for cancelling.Membership number:-BDN2-1553156There was poor phone dialogue with the firms receptionist.

"National recovery query"

I want to know in the event of a breakdown would my vehicle be taken to my home address. I have the premium policy which includes national breakdown but unfortunately cant get a reply to my question

"Web site easy to use a bit confused."

Web site easy to use a bit confused with all the add ons had to look at the policy and terms and conditions still not sure if I have what I need.

"I cannot fault this service"

I cannot fault this service. The plumber arrived within an hour and sorted my leak within 10 minutes. He was professional, knowledgeable and friendly. What more can I say.

"Comes recommended"

The experience on the site was quick and smooth through to payment. The site came recommended by Martin lewis site and reviews.