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Consumer Cellular

Electronics & Technology
Company profile not claimed
223 reviews
Overall Rating
Customer Reviews about Consumer Cellular
Write a review about consumercellular.com

Robert Granzow

5.00/5.00

"I received an email to verify certain."

I received an email to verify certain information of my account. Once I verified the information they shipped my phone.

27/03/2024

Denise Miller

5.00/5.00

"Very nice"

Very nice, helpful and determined to help!

26/03/2024

Kevin Murphy

4.00/5.00

"The phone arrived soon"

The phone arrived soon, felt that the instructions were vague and not directed to me a person with low level of tech skills

25/03/2024

Paul Cashman

5.00/5.00

"Activating my phones."

While it took 45 minutes to activate two phones and transfer them from ATT, the Consumer Cellular support person was extremely thorough and helpful.

25/03/2024

Robert Federhofer

4.00/5.00

"Phone order on internet"

24/03/2024

Tom Armstrong

5.00/5.00

"The lady was precise"

The lady was precise, understandable for novices, friendly voice and handled my purchase with trade in perfectly! I love Consumer Cellular; I will never leave again !!!

23/03/2024

Brent Beebe

5.00/5.00

"Great Phone Support!"

Great Phone Support!I spoke to several agents while working out some kinks in moving from Xfinity to CC. All the agents were pleasant and knowledgeable, and thankfully not reading from scripts. This is why I moved to you from Xfinity--in the first place you cannot call them, you have to use chat, and it is VERY slow and frustrating--please don't ever go for the supposed cost savings of changing your support model--good support service will keep me around.

23/03/2024

Linda B

5.00/5.00

"Very prompt service"

Very prompt service. The instructions to activate phone were easy and clear.

22/03/2024

Marilee Mouser

3.00/5.00

"Still waiting for my phone!!!"

I ordered a new phone on Feb 27. Today is March 11. Hoping it finally arrives today. That's ridiculous when they tell you it will be 3-5 days before you get it. Not happy!!!!

22/03/2024

Liz

5.00/5.00

"Awesome Service Always"

I received my order in just a couple of days. It was safe and secure.

22/03/2024
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