"Terrible experience!"

Terrible! 4 hours delay! Inaccurate information! I will never travel with them again and I will never recommend them to anyone!

"Many and frequent connections and very affordable price"

FlixBus connects really many cities in Europe with several departures every day and for a very affordable price that competes with flights and trips by car!

"Thr bus wasn't on the bus station at."

Thr bus wasn't on the bus station at time. I was arrived at 7:30, and there was no bus. I asked another Flixbus drivers and they didn't know anything. I waited until departure time 7:40- no busThan i checked on website, and there were information that bus was departured at 7:50, but its absolutely lying!I had to buy a new ticket for the same connection but more expensiveI tried to get my money back for first ticket, but the form always told that my booking number is wrong. Unbelievable! As i have taken this number from my ticket. For next time i think to use train instead of travel with your companyBest regards

"Quite unfriendly bus driver when it."

Quite unfriendly bus driver when it came to passport control in advance needed for entering German border, otherwise bus drive was inconspicuous.

"Perfect within plannend departure and."

Perfect within plannend departure and arrival time. Bus in good condition.

"Departure and arrival according to."

Departure and arrival according to schedule.Save driving and friendly personnel.

"Yourney wonderful and stressless."

It was a wonderful and stressless yourney! And ist was a very good experiance! :-)

"The driver stopped me from getting onboard and insulted me saying F-word you"

On Saturday 30.03.2024 at 23:31, i arrived to Dortmund ZOB to catch my trip on line 'Route N17' to Frankfurt and i found the bus taking off so i ran after it while shouting to stop until the driver stopped and opened the door and he started yelling at me telling that he is late and he has to take off as all passengers on his list are already boarded and he has no idea from where i got my ticket.He told me that this is not the line going to Frankfurt and when i told him but it is mentioned on the ticket that this is the line, he said that i'm lying and that is a fake ticket, in particular, that all passengers leaving from Dortmund are already boarded so i asked him to show me this passenger list so he did and i found my name on it so i pointed to it telling here is my name, you didn't board me and you are leaving earlier by almost 9 minutes prior to the scheduled time of departure which is 23:40, so he said i'm a liar and started to shout in non-English language (obviously cursing), i told him to open the back door for me to get on board so he said F-word you and opened the back door, i was completely shocked as it was my first time ever to face such a behavior and that i got insulted in front of everyone for no guilt committed, i couldn't react to that and i kept silent so he yelled at me saying get on or i'm leaving so i went to the back door and i entered the bus and immediately submitted the complaint to Flixbus website and all i got was; thanks for your feedback.I have no idea what kind of complaint handling protocol is that, i had no complaint number, no personalized reply to the case, and when i called the customer service number to ask about if they take it seriously and they will follow up with me about actions taken in such a case or i should report it to the police in Frankfurt to have a firm, and appropriate response to my case, they simply hang up the call on me.

"Pretty good"

It s ok i travel from romania to germany , clean bus , 0 wifi but still good . I don t know what to say about all the negative comments , what the hell do you expect from a bus ? At this prices ??

"No refunds even if you are right"

They don t refund even when they know that the user is right. They know that only will take legal action for a small amount anyway.... They are liars and thieves...