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AYBL

Fashion
Company profile not claimed
401 reviews
Overall Rating
Customer Reviews about AYBL
Write a review about aybl.com

ruud

5.00/5.00

"Megan helped me out so nicely!!!!"

Megan helped me out so nicely!!!!! 10/10

12/12/2023

Joanie

5.00/5.00

"Sarah was quick to respond and."

Sarah was quick to respond and reassuring. Problem was solved in no times. Thank you!

12/12/2023

Amber

5.00/5.00

"Good help of customer service"

Delivery was according to planning. I wanted to return some products, but forgot to send after having received the retour label. They made a new label for me without any issue. Thanks for the help

12/12/2023

Mr & Mrs Wallace

5.00/5.00

"Megan from Customer Service at AYBL was a star!"

Megan from Customer Service at AYBL was an absolute star. She went above and beyond duty and was very helpful and patient.She sorted out my problem and kept me updated every step of the way - no complaints whatsoever!

11/12/2023

Shirley De vries

5.00/5.00

"Thank you for the great service."

Thank you for the great service Jennifer!

11/12/2023

Pretty little liars deel 8

5.00/5.00

"Great customer service from Elle"

I bought a legging like a month ago and it ripped yesterday. I contacted customer service and a new legging was shipped today! Thank you ??

11/12/2023

Thammara

5.00/5.00

"Great customer service"

Great customer service, thank you for your help Elle!

10/12/2023

Gheneva Aleta

5.00/5.00

"I lost my tracking information along."

I lost my tracking information along the way but Jennifer was such a helpful customer service agent! She was so responsive and dealt with my problem right away. I didn't think I'd receive any order confirmation anymore, but it only took her minutes to retrieve my information. Great customer service!

10/12/2023

Amanda Hadden

1.00/5.00

"Do some research before you order from here."

Order number UK755245Placed an order on 27/3/24 for 7 items of gym clothes. Received a delivery (eventually) on 12/4/24 of 1 pair of pyjamas !!!If you are considering ordering from this company please have a look into how difficult it is to contact them if something goes wrong, it's a joke.I finally managed to get in touch with them a few days ago but the person has not got back to me, which all things considered is disappointing but certainly not surprising.I messaged them again earlier today but am not holding out much hope.A company should be judged on how they perform when something goes wrong and this lot fail miserably in that department.***Update***I have now sent them over a dozen messages via e-mail, Facebook and their chat bot. I have just received an automated response from both the Facebook and e-mail messages stating that it is not monitored (this never happened with previous messages) and to use the chat bot (which they don't respond to either). I just cannot muster any sort of response from this company.I have serious doubts about the positive reviews on this page, there is not a section to input your order details, therefore the reviews are not verified.Please, for your own good seriously consider what you are doing before placing an order with this company considering they do not have a contact phone number and are basically uncontactable.Please also check all the reviews raving about somebody in customer service being wonderful - they all have 1 review to their name so obviously FAKE !!!!!

10/12/2023

Reni Vdh

5.00/5.00

"There were problems with the package."

There were problems with the package because of the delivery service, but still Lucy from AYBL helped solve the problem!

10/12/2023
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