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AYBL

Fashion
Company profile not claimed
401 reviews
Overall Rating
Customer Reviews about AYBL
Write a review about aybl.com

Antony Dias

5.00/5.00

"Very good exchange with Megan"

Very good exchange with Megan, she was able to react quickly and find solutions. Thanks a lot

22/02/2024

Denise 't Hart

5.00/5.00

"Customer service"

Lucy from the customer service helped me really well after I received the wrong size in my order. She replied very quick and was very friendly!

22/02/2024

Ashley Castellanos

5.00/5.00

"Customer Service Experience"

I wasn't happy with other customer service representatives because they weren't helpful and contacted me back days later but then I spoke to Elle and I had a great customer experience with Elle, she was very helpful in resolving my issue and always responded in a timely manner. She heard me out on the issue I had and did her best to resolve it and was able to provide what I needed. Thank you Elle!

22/02/2024

Eva

1.00/5.00

"BYE AYBL, HI BACK GYMSHARK!"

Fabrics are great and choice of products is so nice. However it's the worst support I've ever experienced. I had ordered from the discount sale, they lost my order, I've tried for weeks to be in touch with them. They would reply every 48h without any additional info, to finally let me know - the order can back. I have two choices : 1) wait two weeks so they possibly restock my products and would send it again (if they have it) 2) get reimbursed. 2 solutions are bad: I would either don't have my products and/or wait 2 more weeks without proper answer or get paid back and won't even be able to order items at the same discount price. I've asked them to get reimbursed and delete my account. I'll never order from them again.

22/02/2024

Allegra Gartner

5.00/5.00

"High Quality Products & nice customer service"

I love the clothes, especially because of the high quality & the fit. The customer service is also very great & kind.Thanks Sarah for your fast help! :)

21/02/2024

Aimee Staines

5.00/5.00

"Elle was great"

Elle from customer service offered me multiple solutions, was prompt with responses and great even after I changed my mind.

21/02/2024

Savannah

5.00/5.00

"Mia helped me a lot with the problems."

Mia helped me a lot with the problems that I got with my order and she responded fast and she was very kind and professional.

21/02/2024

Viola Rusticali

5.00/5.00

"I would like to thank Mia for her help"

I would like to thank Mia for her help. She has kept me updated about my shipment, as it is taking a bit longer to get to me. I really appreciated that, she reassured me about my order as I am bit impatient ?

20/02/2024

Charli Tattersall

5.00/5.00

"Amazing customer service"

Amazing customer service, I delt with a lady called Mia who was super helpful and resolved my issue quick and effectively, The quality of the gym wear is unreal will definitely be ordering again

19/02/2024

Natalia Valencia

5.00/5.00

"Give Jennifer a raise!"

I had an issue with a big order for the longest time and I was kind of losing hope of ever getting my items until I reached Jennifer, her customer service is excellent, she was extremely diligent, helpful, positive, understanding and communicative. She resolved my issue and answered all my questions promptly and is the main reason why I will advocate for aybl from this point on.

18/02/2024
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