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AYBL

Fashion
Company profile not claimed
401 reviews
Overall Rating
Customer Reviews about AYBL
Write a review about aybl.com

Samantha

4.00/5.00

"I received a pair of leggings which."

I received a pair of leggings which broke after wearing them twice. I reached out to customer service and didn't get a response. I then followed it up and got a response the next day. Lucy was dealing with my order and she handled it great, she sent me out a new pair the next day.

17/02/2024

Ellie

5.00/5.00

"Fantastic customer service from Elle"

I purchased some leggings which became faulty after a few wears. I contacted customer service and received fantastic help from Elle! She resolved my issue swiftly in a professional manner. Thank you again for your help Elle!!

17/02/2024

Qiara Broens

1.00/5.00

"I had my legging for one day and it."

I had my legging for one day and it ripped open for the price they asking its not worth it

16/02/2024

Melissa Hovell

5.00/5.00

"I made my first order with Aybl last."

I made my first order with Aybl last week, upon receiving my items I noticed one of them had a fault, Elle dealt with my issue promptly and professionally. I am very pleased with her responsiveness and how she dealt with the situation. I would recommend this company

15/02/2024

Fleur

5.00/5.00

"Great service"

CHad ontacted with Elle today from customer service. She helped me super well and mega fast service.

14/02/2024

Mya

5.00/5.00

"The customer service from Mia was."

The customer service from Mia was outstanding, i had an issue with leggings I received and the replacement was sent out within 2 days. Brilliant customer service from AYBL, and makes me feel comfortable to order again in the future.

14/02/2024

Elma Celebic

5.00/5.00

"Love it"

I love AYBL!I had some problems with returns and refunds and always got a really quick answer and solution from Sarah. She is always very polite and tries her best to help. :)

14/02/2024

senna tempelman

5.00/5.00

"Great service"

Great service. My package was stated as delivered but I never received it, and after some confirmation Megan made sure my order was resent. I can't wait to receive my order once it has been delivered! Love aybl

14/02/2024

Anonymous

1.00/5.00

"I never received my package and."

I never received my package and customer service is incredibly unhelpful. I've spent a week trying to sort my package not arriving. Bearing in mind this is just for a sports bra. Firstly, CS was very unhelpful and said they weren't going to action on it further. Then I got sent a pdf to fill out which you can't do automatically. Then it got rejected because apparently you have to HAND WRITE the contents? So I don't have a printer and I have to print, fill out, scan and send this, with little hope of it even guaranteeing a refund or to get my package re sent, the latter being my preference as I do actually really want my garment. I bought from here because my best friend is a rep for AYBL but this is embarrassing and I would not buy again/recommend. It's the kind of process that's really inconvenient to deter people from making use of their rights as a customer.

13/02/2024

Vanessa

5.00/5.00

"The clothes are so comfortable and the."

The clothes are so comfortable and the price is fair! They also look so good on you! I will definetely buy some more

12/02/2024
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