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AYBL

Fashion
Company profile not claimed
401 reviews
Overall Rating
Customer Reviews about AYBL
Write a review about aybl.com

Esther

5.00/5.00

"Friendly and Patient Assistance"

My package got lost in the mail. The AYBL customer service was quick to respond to my questions and tried to help me in the best way possible. After days of back and forth messaging, they were so kind to resend one item and refund me for the remaining products I ordered. Sadly not everything was in stock, but I understand because so far I've really liked every item from them. Thank you Jennifer for your kindness and patience throughout the process.

11/03/2024

Happy

5.00/5.00

"Great help from Mia!"

10/03/2024

Ciara Glass

5.00/5.00

"Excellent customer service when dealing with an issue"

Bought 3 pairs of leggings in the sale. A pair of the core leggings went all bally on the first day I wore them. Spoke with Jennifer in customer services and have received a replacement pair. Fantastic customer service.

09/03/2024

Marie Peyrebrune

5.00/5.00

"Aybl team is perfect"

Aybl team is perfect, I received prompt replies and help, thank you so much for the best support ever!

08/03/2024

Jasmine Clarke

5.00/5.00

"Happy customer"

Customer service helpful and sorted my request straight away - thanks Elle! Great quality clothing and good price!

07/03/2024

audrianna menten

5.00/5.00

"Missing Package -> Prompt & Helpful Customer Service"

The package I ordered from AYBL's birthday sale got lost on the way to my house. After so much frustration with the courier, Megan with AYBL's customer service was so kind and patient when it came to helping me solve my situation. Forever grateful for you Megan!! Thank you so much.

07/03/2024

A

5.00/5.00

"Sarah from CS resolved my issue straight away, no qualms"

I wasn't sure if my return had been received as I had no communication indicating such. I got in contact with customer service via the Chat Bot. I was put through to Sarah who resolved the issue for me immediately, very prompt CS. Thank you!

05/03/2024

Ivana Stanojlovic

5.00/5.00

"?? i love the leggings"

?? i love the leggings, good service (thx Jennifer) and i am for sure bying much much much more ??

05/03/2024

Antonia

5.00/5.00

"Problems with order but fixed without much hassle"

My address somehow got lost from the order and it didn't arrive at all but after a month was sent back to the sender. Megan was more than responsive and made sure I get ma package and resent it, with some new items as a couple of the ones I ordered weren't available anymore.Even though I would have loved not to have any issues, things like this happen and I'm really happy I was able to keep my order and have it resent the proper way, thanks to Megan!Have a great day!

05/03/2024

Sharon Card

1.00/5.00

"AVOID empower leggings!"

Do NOT buy these leggings particularly the empower back seam ones! They SPLIT has happened to both myself and mu daughter definitely an issue with them but unwilling to offer any replacement! Poor! If your leggings split after 30 days don't expect any help I noticed other reviews of satisfactory exchanges BUT only because it was within 30 days! Only worn a handful of times so dont risk your backside on display at the gym!!!

03/03/2024
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