"I will never return"

An update on my last review:First delivery - damaged bath panelSecond delivery - never turned up, I was never contacted, waited in all day and took me contacting them at the end of the day to find out that my delivery would not arrive.Third delivery - damaged fourth delivery - never showed up. repeated chasing. eventually i was told it was not packed onto the van and wouldn't be coming. I have no idea if this is true.Added bonus: customer service phone number - I was number one in the queue for fifteen minutes, then sent to a voicemail box that was full and my call was cut off.Unfortunately this is the only panel that fits the bath they have already sold me, otherwise I would take a refund and run screaming from this company never to return.

"Be carful we spent $1000.00 with them."

Be carful we spent $1000.00 with them and a shower part broke within days, contacted them and customer service non existent. Seems once they have your money they don't care, we have managed to purchase the part as after 2 weeks we got ignored.

"Great experience"

Spoke through a chat bot first then to the agent Zubair who was so helpful and sorted out the problem and arranged redelivery really quickly. Great agent and a positive experience

"My agent Maha was extremely helpful"

My agent Maha was extremely helpful and answered all of my queries in a professional an timely manner

"Natalie was very helpful"

Natalie was very helpful, she created a lovely design for our bathroom after we sent her a few photos and one video. There wasn't any pressure to purchase Victoria Plum products and she was very patient when we made multiple changes. Altogether a pleasant experience.

"Excellent delivery service"

We received our delivery by Kash. I will give him 10 out of 10 in the service. Very professional, polite and helpful.

"Waqas was very polite and extremely."

Waqas was very polite and extremely helpful. He went through and double checked all items were correct prior to conclusion of the order.

"Damaged item"

Atta was extremely helpful today in replacing an item that was damaged on delivery. I have a replacement coming within 2 days, I am very happy with this service.

"Great experience"

Swift delivery

"I had an issue with a damaged item but."

I had an issue with a damaged item but Musaib on the chat line was very helpful and arranged for a replacement item immediately.