Hilary Wells
Mrs Sukhwinder Kaur
"Refund"
By mistake one item has ordered twice try to call it was long wait same time I start chatting to Atta online chat gave reference for order so one order has been cancelled straightaway I hope I get refund soon so overall I'm satisfied at the moment waiting for my item to be delivered
Sajid Siddiqui
Nick Houghton
Suzanne Moore
Mark
"Had a problem with a faulty toilet."
Had a problem with a faulty toilet seat. Chatted with Syed who organised a replacement promptly. Sorted.
sivy28
"Ordered a sink unit and delivery was."
Ordered a sink unit and delivery was scheduled for 5 days. Tracking stated item out for delivery but it never arrived, not even attempted as we waited all day on the specified day. I contacted Victoria Plumb and they said it would be another 5 days. I have the old sink out and the fitter arranged so this not a good option. Very disappointing from such a big company, they are responsible for the delivery companies they use and having your bathroom unusable waiting for a hopeful delivery is not good enough. Also 14days for a refund. I would recommend going elsewhere for better service
Jen R
"Customer Service ."
We had a damaged sink that arrived with our order. I spoke to Muhammad Ahsan who was super helpful and arrange collection of the damaged and replacement to be delivered. He made it very easy for me. It took an hour on hold for the call to be answered which is why only 4 ?? however Muhammad Ahsan was great. Thank you
Michael Dickson
"Excellent Service"
Excellent and refreshingly straightforward web site, prompt delivery and very good customer service from Taimoor at their help desk.
SH
"Great customer service"
Great customer service today from Tayyaba, who rescheduled my delivery date. Very helpful and happy to help. Thank you Tayyaba.
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