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VictoriaPlum.com

Home and garden
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1115 reviews
Overall Rating
Customer Reviews about VictoriaPlum.com
Write a review about victoriaplum.com

Hilary Wells

5.00/5.00

"Easy to use good website."

27/04/2024

Mrs Sukhwinder Kaur

5.00/5.00

"Refund"

By mistake one item has ordered twice try to call it was long wait same time I start chatting to Atta online chat gave reference for order so one order has been cancelled straightaway I hope I get refund soon so overall I'm satisfied at the moment waiting for my item to be delivered

27/04/2024

Sajid Siddiqui

5.00/5.00

"Musaib was very helpful"

27/04/2024

Nick Houghton

5.00/5.00

"Good product"

Good product. Easy website to use.

26/04/2024

Suzanne Moore

5.00/5.00

"Easy to find what I wanted"

26/04/2024

Mark

5.00/5.00

"Had a problem with a faulty toilet."

Had a problem with a faulty toilet seat. Chatted with Syed who organised a replacement promptly. Sorted.

25/04/2024

sivy28

1.00/5.00

"Ordered a sink unit and delivery was."

Ordered a sink unit and delivery was scheduled for 5 days. Tracking stated item out for delivery but it never arrived, not even attempted as we waited all day on the specified day. I contacted Victoria Plumb and they said it would be another 5 days. I have the old sink out and the fitter arranged so this not a good option. Very disappointing from such a big company, they are responsible for the delivery companies they use and having your bathroom unusable waiting for a hopeful delivery is not good enough. Also 14days for a refund. I would recommend going elsewhere for better service

25/04/2024

Jen R

4.00/5.00

"Customer Service ."

We had a damaged sink that arrived with our order. I spoke to Muhammad Ahsan who was super helpful and arrange collection of the damaged and replacement to be delivered. He made it very easy for me. It took an hour on hold for the call to be answered which is why only 4 ?? however Muhammad Ahsan was great. Thank you

25/04/2024

Michael Dickson

5.00/5.00

"Excellent Service"

Excellent and refreshingly straightforward web site, prompt delivery and very good customer service from Taimoor at their help desk.

25/04/2024

SH

5.00/5.00

"Great customer service"

Great customer service today from Tayyaba, who rescheduled my delivery date. Very helpful and happy to help. Thank you Tayyaba.

25/04/2024
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