Alastair Collier
"DON'T PHONE THEIR CUSTOMER SERVICE."
DON'T PHONE THEIR CUSTOMER SERVICE HELPLINE.80 minutes of waiting and still no answer. position 3, 2, 1-probably only because people have given up.The Chatbot worked - but if I dont give this a 1 STAR review the company won't learn or address it
Carys Fowles
"Difficult site, easy customer service chat"
The site itself is so difficult to navigate for returns, however the chat assistant Hashim was very quick and easy to sort the problem. Thank you very much.
ALLAN JONES
"Great purchase and very efficient."
Great purchase and very efficient ordering
Mr Skelton
"Faulty product"
I contacted Victoria Plum this morning and was passed onto Faizan who dealt with my problem very efficiently
Nigel Thompson
"I had to change my delivery date."
I had to change my delivery date.Chatted to Musaib on live chat and he sorted it out very quickly. Fab service many thanks.Victoria plum are always so helpful
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