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Hostinger

Web Hosting Company
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1218 reviews
Overall Rating
Customer Reviews about Hostinger
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David R Munson

5.00/5.00

"Customer service second to none"

There are many reasons I love Hostinger, but chief among them is that the customer service is spectacular. Representatives are knowledgeable, helpful, and most things get resolved in a matter of minutes, whereas my old hosting company took days or weeks to respond (if they ever responded at all). It really boosts my sense of trust in them as a service provider.

07/02/2024

Jalil

5.00/5.00

"Tasmin changed everything."

I don't actually have this experience with other hosters. I bought a domain and hosting from hostinger. I got a preview domain, which I didn't really understand. I tried for a week to get rid of this preview domain, but it didn't work. I then decided to cancel and go elsewhere. The calmness, competence and will of Tasmin changed everything. Now I have a real domain name without a preview. I am satisfied. Thank you very much.

07/02/2024

Benz Laos

5.00/5.00

"A logic choice"

Efficient service, easy management, reasonable prices, all commodities, quick chat response ; the best solution I experimented so far, after trying many hosts for 10 years.

06/02/2024

muzikash

4.00/5.00

"down frequently"

good and cost effective

06/02/2024

Roman Deshchenko

1.00/5.00

"3 reasons I'll never use Hostinger again"

3 bad things about this service. 1. The built-in constructor is primitive and doesn't suit my portfolio website. (Like, for example, make a title video/picture fullscreen wide, but not in the middle of the screen). 2. They have no real people solving your problems. All they have pretending to be a support is a ChatGPT talking to you like a parrot. 3. And the worst reason is that they don't allow you to return your maney, as opposed to being advertised, other than make a refund to the Hostinger balance to purchase more of their services.!?!. I mean, it is a fraud, isn't it? Real fact, after talking to their GPTSupport, they don't allow me to get a refund. I wish I could attach a screenshot to this review.

05/02/2024

Alex

5.00/5.00

"Just perfect"

05/02/2024

M Pee

5.00/5.00

"Great performance and support."

05/02/2024

Arif Hidayat

5.00/5.00

"brilliant customer service"

brilliant customer service. 10/10

04/02/2024

Hugh Abernathy

5.00/5.00

"Hostinger is a great hosting provider"

Hostinger has received negative reviews on some platforms but I suspect that a major portion of these are fake reviews by competitors. I've been with Hostinger for several years and it's been a great hosting provider. The customer support has received bad reviews in some circles but I'm suspicious of these reviews also. They do not reflect my experience with them at all. Quite the opposite. They've helped me solve several technical problems, some of which were not even Hostinger problems. For example, my SSL certificate provider was causing problems with my site and Hostinger fixed it for me even though they hadn't caused the problem. That's just one example. I also had a problem with CloudFlare CDN not caching my images and their tech support couldn't or wouldn't help fix it but Hostinger tech support did. I realize I'm only one person with personal experience, but Hostinger has been great. (Disclaimer: I do not work for, nor have I ever worked for, Hostinger and to the best of my knowledge they have no way of knowing that I'm even writing this review. It is 100% my own opinion.)

03/02/2024

Debbie Naylor

2.00/5.00

"Great customer service ONCE YOU CAN FIND IT."

After a very frustrating hour of trying to get to actually talk to a human, Maria answered my questions, assuring me that all will work out smoothly. The website is not very helpful when trying to get to a human. Only when clicking around in the detailed FAQ, the chat finally worked rather than just going to the help system. Very frustrating to say the least. If the website was easier to find that information, the question could have been answered much sooner and more efficiently. Maria did a great job.

03/02/2024
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