"This phone so much more complicated."

This phone so much more complicated than any phone I have used or supported. I bought it for my husband and I can't even set it up and I know he will never be able to navigate. He was just released from the hospital after having Triple By-Pass Surgery. I really, really would love to return it and purchase something simplier.

"Quick delivery and easy set up"

"The phone came faster than I expected"

The phone came faster than I expected. I had an issue setting up the phone so I contacted customer support. The person I talked to was patient and very knowledgeable. He made the experience painless. Thank you

"Shipped on time"

Shipped carefully and on time. Following the instructions from Consumer Cellular, it's very easy to set up.

"My experience with consumer cellular"

My experience with consumer cellular. A disappointing one. Their tv ad says they will not raise their rates.Why then did I start low and opted out at $95/month?It kept going up $5 every year. And that was despite me having one of their flip phones & had to pay for AARP. Nice way to squeeze the hell out of seniors.I opted out and found a plan with another carrier - $45/month unlimited everything. I don't put up with any companies lies.

"I lost my iPhone 12 and the replacement."

I lost my iPhone 12 and the replacement iPhone 15 Plus arrived after 1 day

"Moving lines is painless!"

It's always a smooth transition when working with Consumer Cellular. I am a customer and recently brought over my husband's line from a previous carrier. It was a snap to get this done.

"Not a convenient or well thought out."

Not a convenient or well thought out process - and either form of shipping is expensive. Should "bury" the cost of 2 day shipments in overall price of product - customers would have a better overall feeling about your highly touted customer service.

"Customer support is #1."

"Consumer Cellular"

Phone was sent immediately including all the information I needed to activate my new phone. Great service!!!!!!!!The advice was great to me since I have never had a cell phone before.** GREAT COMPANY **