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Consumer Cellular

Electronics & Technology
Company profile not claimed
223 reviews
Overall Rating
Customer Reviews about Consumer Cellular
Write a review about consumercellular.com

Barb

5.00/5.00

"Affordable phones"

Affordable phones, knowledgeable and friendly customer service

22/10/2023

Jair-Rohm Parker Wells

5.00/5.00

"Quick and dependable delivery"

Quick and dependable delivery. Great customer service and price.

18/10/2023

Samantha Blakley

5.00/5.00

"So simple and the price is perfect."

18/10/2023

Cheryl Kelley

1.00/5.00

"Buyer beware"

Before transferring my service to consumer cellular, I checked to see if my phone was compatible. Their system said it was but after much hassle it turned out it wasn't. Couldn't make or receive calls, just texts. The solution, surprise, surprise was to purchase on of their phones. Buyer beware.

17/10/2023

phillip sharp

5.00/5.00

"Speed"

Speed, good product

17/10/2023

UNITED STATES

5.00/5.00

"The best"

Consumer Cellular has always given the absolute best service. Support is fast and efficient and new purchase support is very good.

17/10/2023

Pamela Meister

1.00/5.00

"Misinformation and Useless Customer Service"

I had no difficulty placing my order for an Apple Watch on 2/23/2024, but problems began when the watch arrived. Instead of instructions on how to activate the watch there was a statement thanking me for activating an additional cellular line with a new phone number which I didn't order and instructions on how to activate the line on my iPhone. When I called customer service the representative said that this was not what she saw in my account. I wanted assurance that I wasn't going to be billed for a second line but all she would say is "it's not in your account." She did not offer assistance or instructions on Apple Watch setup, which I have tried to do myself but but it doesn't seem to be fully functional. I'm reluctant to engage in another frustrating customer service experience and am seriously considering returning the Apple Watch, as it's no use to me in its current state.

16/10/2023

Shelly Bauer

5.00/5.00

"Consumer Cellular has the best customer."

Consumer Cellular has the best customer service!

15/10/2023

Sharon

5.00/5.00

"How quickly the order came"

How quickly the order came. I had a problem of my own doing and the customer service person was EXTREMELY kind and very very helpful.

14/10/2023

alberto

5.00/5.00

"On time delivery"

14/10/2023
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