"Customer care agent name called."

Customer care agent name called Franchis was very helpful l, experienced & prompt in service. Very happy that he sorted out the matter in a sec.

"Had a great call with francis got to."

Had a great call with francis got to place an order was overall very satisfied with the service provided

"Very efficient and friendly"

Very efficient and friendly Greg was very positive and well informed. He answered all my questions swiftly and I love his patience. Good customer service.

"Today"

Today, we want to take this opportunity to commend the Customer Service Department of beds.co.uk for the exceptional service we received from Zain. He was so outstanding in dealing with what was a complex issue. We explained our issue and within no time, he understood and articulated our issue and resolved, in the most professional manner. It was a sheer pleasure and privilege to have had dealings with beds.co.uk and more importantly with Zain. Many thanks. Best wishes Vanraj.

"Very good service"

Very good service, item delivered when expected. Francis was very helpful with a query I had and they kept me updated all the way through.

"I brought a bed for my mum"

I brought a bed for my mum. She is very happy with it. I found purchasing, and the delivery very helpful as it was to be delivered to a retirement home. Lots of communication back & forth, very reassuring :)

"Excellent customer service!"

I dealt with Francis who was extremely helpful and managed my request efficiently without giving me suggestions to buy other products that I did not call about. He made the process of exchange smooth and reassured me I can use the product I was sent whilst waiting for the replacement.

"Review of Ottoman bed.."

Delivered when said they would. The product was okay quality, not brilliant, but acceptable. It doesn't look expensive, but then again it wasn't, so the saying you get what you pay for applies here. The headboard is quite low so if your looking for a feature headboard this bed isn't the one. All in all it's and okay bed and Ammar Ahmed (Support Team) from the company customer service was exceptional.

"Thank you Hudson Brown"

Needed to get the nearest available delivery date and Hudson Brown really helped me over the phone. Great customer service !!

"Undecided but was helped"

Been contemplating on the bed that we're going to buy so I end up on the phone with the rep Francis (if I got his name correctly) and was very helpful. Looking forward to our order. ??