"Finall my sessions have been a good experience ding my relatives"

Finding my relatives

"Disappointment information already given to them."

I gave them my relatives name and information, also it was copied from my daughters DNA she had given them, so no new information was given by them everything was what they had been told already. They said I had 40% Scottish in me, every one of my relatives way way back have been of Scottish history this I dispute their results, very disappointed.

"Ancestry is far easier to use"

Ancestry is far easier to use

"The Help Center is only interactive if you have a frequently asked question !"

The Help Center is not able to freely let you ask questions that are not listed .. I found this very annoying ! However once I did manage to find a way to contact them directly by choosing a route for something else I managed to get a response and action was taken very quickly.

"Have your details first !"

Wish I had now to have all my records before I started the process , silly me

"You literally cannot find a way to."

You literally cannot find a way to contact them. They switched my shipping address to my billing address which are not the same so now I won't receive my order. A simply remedy right just call and get in touch? You can't. Good luck getting a human being to talk to you.

"2 months later and no sign of DNA test."

2 months later and no sign of DNA test kits purchased or response to e-mails sent

"discounted price and easy ordering."

discounted price and easy ordering processm however I didnt want my memebership to be active right away before I get my test results which it did! diappointed about that!

"I can't access family trees etc without."

I can't access family trees etc without paying more and as I can't afford to pay anymore to upgrade it is useless.

"All of my questions were answered"

Questions answered