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MyHeritage

Toys and hobbies
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150 reviews
Overall Rating
Customer Reviews about MyHeritage
Write a review about myheritage.com

Ingrid Broad

3.00/5.00

"Couldn't find a separate page for."

Couldn't find a separate page for ordering as a gift. Everything appears to be in my name.

29/09/2023

Kelly h

1.00/5.00

"Ethnicity query fobbed off"

I enquired about my ethnicity % and was fobbed off. In ancestry.com I was 50% Greek and in this test I am mostly "Italian" with most of my connections Greek. No offer to redo test or any interest in my query. Makes me question results.

29/09/2023

Mark Agnew

1.00/5.00

"2 months later and no sign of DNA test."

2 months later and no sign of DNA test kits purchased or response to e-mails sent

28/09/2023

AMIRALI

4.00/5.00

"discounted price and easy ordering."

discounted price and easy ordering processm however I didnt want my memebership to be active right away before I get my test results which it did! diappointed about that!

28/09/2023

Margaret Hennessy

2.00/5.00

"I can't access family trees etc without."

I can't access family trees etc without paying more and as I can't afford to pay anymore to upgrade it is useless.

28/09/2023

Valeria Milner

4.00/5.00

"All of my questions were answered"

Questions answered

28/09/2023

Marilyn Ann Pevor

3.00/5.00

"I received an e-mail from My Heritage."

I received an e-mail from My Heritage saying there were events that happened after a persons death. I could not figure out how to correct those things.

27/09/2023

Patricia B

5.00/5.00

"Quick and easy ordering process. Ease of site navigation and clear."

Ease of site navigation and clear pricing.

27/09/2023

Charlie Rowling

1.00/5.00

"I'm still waiting for my dna kit?"

27/09/2023

Matt Niblock

3.00/5.00

"The service of sending the getting the."

The service of sending the getting the results was fine, for me the issue is because the DNA was for my son who is under 16 (and I did not get a DNA for myself) when I registered it put my sons results in my name and there no way you can contact anyone unless you pay to get anything changed, no email, no phone ect.

27/09/2023
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