"Rare fault, still won't stop me from buying!."

Being a regular buyer I was unfortunate to come across a fault with a pair of leggings which I have to say is so rare due to the quality of the clothes I've purchased in the past.Not to fear.. once I messaged customer services (Jennifer) she swiftly and promptly got me a new item issued ! Thank you Jennifer

"Great customer service and quality"

The products are very nice. They feel soft yet sturdy. However something went wrong with my order. I missed a view items. After contacting the customer service I was told everything was shipped and I've got the proof with it too. I decided to make a few calls to the delivery companies that had my package, but they also told me nothing went wrong on their end. When I got this news I send an e-mail back to Megan, the customer service employee. I asked if there was anything she could do and she sent me the items I was missing again. Megan was very kind and understaning of my situation and she helped me incredibly well. What a friendly lady! I would surly suggest to buy at aybl, because they have good products and an even better customer service! Much thanks to Megan!

"Mia was absolutely fab with helping out."

Mia was absolutely fab with helping out with a faulty item,quick response to my email's and resolving the matter,very very pleased with the service.

"where is customer service???"

I cannot get a hold from customer service while my order is returning to AYBL because of an error of the name that was supposed to be written on the package. Can you please contact me so I can get a refund or get a replacement order please?Thank you very much, otherwise I really appreciate this brand...

"Very good customer service!"

I received one faulty item and got contact with the chatbot. Then right after that, Mia emailed me and helped me. The customer service was so good and kind! Thank you Mia for being so lovely and caring + helping me to get my refund so quick<3 Replying my messages was fast, points for that!

"Missed an item"

Missed an item, sorted out very quickly an sent out straight away by Jennifer :)

"Got Scammed"

I ordered my package more than two months ago. The package is missing, nobody is answering me or wants to help me. Worst scam ever. Do not buy from this brand.

"I had a missing item from my parcel."

I had a missing item from my parcel just before the long Bank Holiday. I contacted customer support and spoke to Jennifer who made this such a easy experience and was sorted and a new item sent out to me with no more than 2/3 simple messages. Would highly recommend the items and the service matches the quality.

"Excellent service"

Excellent service! Sarah in particular was so helpful when I had an issue!

"Wonderful service"

I have just been helped out by the wonderful Megan, she was incredibly helpful and efficient.