"Faulty product but..."

I ordered some leggings which fit beautifully and felt great but the stitching started coming out after a couple of wears. I contacted customer support and spoke to Jennifer who issues me a replacement pair free of charge and told me I could keep the faulty ones as well if I wanted. Very kind and prompt with their service. Appreciate the gesture.

"Great service"

Great service! My leggings were torn and I immediately received a response, with a replacement sent out within two hours. I interacted with Mia, who was very helpful and responded quick. Thanks Mia :)

"The perfect service"

I had order 2 leggings but there was 1 with a wrong size the label was not the size in the legging now i get a new legging Lucy i love the way you handled it

"The issue has been solved exceptionally."

The issue has been solved exceptionally by Lucy! Thank you again!

"Sending package"

something went wrong with the sending of my package. I contacted the company for help. employee Sarah helped me very well and quick. My compliments.

"I recently placed an order but."

I recently placed an order but unfortunately, I did not receive a confirmation email. Despite numerous attempts to seek assistance through the chatbot, I was unable to get any further help. This has left me feeling quite frustand concerned. Additionally, while I have received plenty of promotional emails, I have not received any confirmation regarding my order status. This lack of communication has made me uneasy about the status of my purchase. I hope this issue can be resolved promptly.

"I contacted AYBL as there was a slight."

I contacted AYBL as there was a slight fault with an item I received, I was very quickly contacted back by Jennifer who was friendly and so efficient. She fixed the issue promptly, very happy with the service thank you.

"Great customer service"

Great customer service. I spoke with Jennifer who took the time to help with my query and reassure me. Thank you! :)

"Excellent customer service"

Put in contact with Elle to resolve a faulty item. Responses were prompt, friendly and incredibly helpful. Received a new replacement item free of charge and at no delivery cost either.

"Thank You Elle for helping me resolve my issue"

I ordered from the brand during their 60% off sale. when my order came there was a missing item! Elle helped me get a replacement item sent out and was very kind when emailing me details and helped me resolve my issue. Thank you so much Elle for your help!