Mark Cromwell
"Excellent Service"
Items received and delivery excellent.Abdul, the customer representative I contacted over live chat was most helpful in dealing with a minor issue with my order.
Ollie Smith
"Humans are better than bots - every time!!"
We missed our delivery date. Needing to reschedule - I went on to the chatbot who was a bit thick and didn't seem to understand "reschedule delivery"! But when the bot finally passed me onto Zubair - the very pleasant and efficient human person - the problem was resolved very quickly. More Zubairs please and less bots!
customer in Milton Keynes
"Ordered a vanity unit"
Ordered a vanity unit, unfortunately the sink was not delivered.Spoke with Atta, who was very helpful and quickly arrange a replacement!! Thanks
arshad moghal
Ms Cheryl Song
"Tayyaba was a pleasure to deal with and."
Tayyaba was a pleasure to deal with and helped process a refund for an item that didnt quite fit. She was super responsive and professional, making the returns process a breeze.
Tracey Henwood
Waring Waring
alison cheveralls
"Israr was very quick to help me and."
Israr was very quick to help me and changed my delivery date straight away
David McGowan
"Had an issue in obtaining a waste"
Had an issue in obtaining a waste. Online Chat resolved issue swiftly. Kudos and thanks to Mellissa
Mrs Karen Standring
"I have just received my Orchard Eden."
I have just received my Orchard Eden mirror cabinet. Unfortunately the inner mirror is smashed but Melissa has been extremely helpful and has arranged the replacement. No stress or over the top questions, only a photo of damaged item required
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