"Beau was so helpful and professional"

Beau was so helpful and professional. I will definitely return for my next home purchase.com

"Refinancing"

The refinance would not have happenedwithout the help and guidance of NBKC loan officers, in this case, Ryan Ament.Always helpful and supportive.

"Todd Shaver was excellent-"

Todd Shaver was excellent-So helpful, thorough, patent and Informative.I had contacted a few different banks when researching refinancing and the reason we chooseNBKC was Todd Shaver and his professionalism.

"Lucky to Find NBKC"

Beau was incredible to work with. This was my first time purchasing a home as a single person and he was extremely helpful. Very Responsive and patient with all of my questions. He made a very scary process less so. The realtor referral program was also an extra bonus.

"Herb Mason was a rock star!"

Herb Mason was a rock star! He was patient, went over all of my options, and genuinely made a stressful process easier. He answered every question promptly, and I genuinely think he guided me in a way to best fit my needs. I would recommend him without any hesitation.

"Jason McKinney is the best"

Jason McKinney is the best. Clear direction and information. Quick, reliable communication.

"Scott was great to work with"

Scott was great to work with. Very knowledgeable and quick to get documents ready and sent. This greatly helped speed up deadlines.

"Opportunity for improvement"

I liked Danny and Meghan, and believe I was given sound advice. However, when it came to finalizing the loan, having the bank work with the title company, and getting the final documents prepared, it became apparent that NBKC didn't have the capabilities, resources, sophistication and expertise to execute what was requested and needed. The title company mentioned several times to me NBKC was clearly not familiar with FL law. Also, I was advised at the ninth hour that NBKC couldn't execute against my specific request of only my name being on the title vs mine and my husband's. Something NBKC considers an exception. It now requires a quit pro claim drawn up by a lawyer. Added expense and aggravation. Lastly, at closing, I was advised that NBKC requires two forms of identification. It would have been good to know that in advance. The closing Company stated that requirement was highly unusual. If Creative Planning wants to be thought of as a #1 financial planning company ( as touted by Barrons) then I strongly suggest that it recommends a bank/lender to its clients that has the capabilities, knowledge and resources to support its clients.

"I had to complete my mortgage remotely."

I had to complete my mortgage remotely outside of the United States. The whole process was efficient and timely. I found the best rate with NBKC bank among all lenders I was looking at. Great Experience!

"Best refi/closing ever"

Brandon was very professional, personable, and responsive throughout the entire process. I've been through several closings and this was by far the least painful-even though I seemed to be doing everything in my power to complicate things!