logo

Hostinger

Web Hosting Company
Company profile not claimed
1218 reviews
Overall Rating
Customer Reviews about Hostinger
Write a review about hostinger.com

Gina Webb

1.00/5.00

"very poor quality vps hosting service"

very poor quality hosting service both in the way of servers which are very glitchy and support. Where its AI / bot based and of no help. You get a server, where your left to install and set it up yourself with untold glitches and errors and only AI support. Its not a business like they used to be where setup would be instant with no glitches and you had ticket support run by human beings. AI isnt as great as its made out to be when replacing a service. I see people taking advantage of it like Hostinger have and I can see their sales & ratings on TrustPilot going down. It was impossible to set up re dns errors and upgrading panel it updated but refreshing it didnt show latest version, setting up using basic wizard gave dna (404) errors when pointing domain was done right, propagation Im told takes 24-48 hours yet Ive had it done almost instant in the past. You get what you pay for with Hostinger, Cheap service and support. The only thing they have done efficiently is issue a refund! I do NOT recommend them at all for their vps hosting service. It seems they are getting a fair number one one star reviews or 5 star reviews. Honestly, Id believe the one star reviews, go read them and see what the one star reviews are warning you about.Update: I am asked to prove this is genuine. I gave the account details, then see hostinger claims it still cannot find me. Surely giving the email I used for the account would be sufficient. I can also provide refund transaction details if necessary as well. Yet another reason not to use them!Update 2: 11 days and still waiting for my refunds totalling $USD135 They said it takes 10-15 days. Its been 11. They tell me to ask my bank, I ask my bank who says they have NO records of any refunds incoming and if they did, they would have processed it...so back to asking Hostinger WHY its not been done. yet another reason NOT to use them

02/08/2023

C. Orr

5.00/5.00

"Email Issues"

Widy was able to get my business back in business! Grateful

02/08/2023

acs

5.00/5.00

"Just always very helpful"

31/07/2023

shawn

5.00/5.00

"Dika was a great customer support."

Dika was a great customer support representative. I was in a panic because I misspelled the domain I registered. He handled everything from confirming the refund policy to taking the old domain and switching it to the new one. He also showed me how to add the website to my business plan originally purchased and ensured me the old domain would be gone. Overall he could not have done a better job thanks Dika!

31/07/2023

Rob Powell

5.00/5.00

"Hostinger helped me fix it"

Hostinger helped me fix the problem on my website quickly and efficiently. Kudos to Hostinger!

30/07/2023

Joan Andrade

5.00/5.00

"Marcela from Hostinger was so helpful."

Marcela from Hostinger was so helpful and attentive to me making my issue very easy to solve.

30/07/2023

Chris

5.00/5.00

"Ask for help - it's a time saver"

I had a confusing problem with one of my websites and after going through the techy articles on how to resolve it, found that the 'help' chat bot came to the rescue. Pingky took charge of reviewing the problem and had it resolved in less than 5 minutes. My advice if you're not too up to date with the tech stuff on running a website is to talk to someone. Hopefully Pingky will come to the rescue!

30/07/2023

Aaron Acosta

1.00/5.00

"STAY AWAY FROM THESE SCAMMERS!!!"

STAY AWAY FROM THESE SCAMMERS!!!Customer support is very difficult to get a hold of a real person. Then the follow up takes forever. I'm on day 2 now after paying $70+ for email and I still can get past the set up phase on their website cause their website throws an error. I requested a refund and they said no. They have no problem taking my money and all my time while not providing a service. STAY AWAY FROM THESE SCAMMERS!!!

29/07/2023

Ammar Naseem

5.00/5.00

"Quickly guided me to the right solution."

Quickly guided me to the right solution and helped me go live. Thanks a lot

29/07/2023

Andy

5.00/5.00

"Manuel was very patient and really."

Manuel was very patient and really helped resolve both my problems. Once you know you know.thank you to Manuel

29/07/2023
 logo