Amazonas Ancestral
Mahdi ben ammar
"chocked with customer support"
I was chocked with customer support Robotic answers, no understanding whatsoever of the situation or the problem, copy pasting ready answer, maybe a good ai agent could be better :/ more than 3 year with them 9 website and more coming but now I'm looking for a better alternative
CloudVPS
"Terrible support and bad payment system..."
I tried multiple times to purchase a simple VPS (KVM4) for annual plan of $129.49. Hostinger makes payments extremely difficult, while I setup the online account via email and email was verified and able to login, no support whatsoever, I was not able to complete the transaction even though my credit card was authorized multiple times. They get you to input all the details and information, select your plan, submit your credit card details and payment information and then decline the transaction, asking for a different card even though the bank already approved the payment. Simple message "not enough funds for complete the transaction". Thousands of dollars available on the account, not an issue, payment details all correct and even the credit card was authorized via text message and email verification code.In the end, submit the information again and repeat the process without any approval for a VPS account. Now they have my details, information where I have nothing in return for a sale that was not complete and to think I would be doing business with this company for years ahead, with no phone or email support after the submission of the credit card details. Fortunately, I will let my charge card deal with this in the event one of those authorizations completes. This is a real waste of time!Great low price, if you can trust them with your payment details and hope for a successful transaction to complete. It is not my credit card that is the issue, it is their system making the payment distracting from the real issue of purchasing a VPS plan and being comfortable with the company that has no real support.
elemennts
"Don't buy domain from they suspend my."
Don't buy domain from they suspend my domain without letting me know and there support are very poor not enough knowledge to deals this kind of case and no body are responsible people there they claim they are best but all time they ask information we provided earlierThey are only waist of time and money stay away from that They lie are not provide any instruction only said we are not able to do
b rittanic
"Amazing service, you need to try this"
Support was friendly, even helped me set up my DNS records for me, support was talking to me within minutes and my entire problem was solved rapidly. Support did not just help me with the problem, but explained the problem, allowing me to have a deeper understanding of the situation.Hostinger's prices are amazing, super cheap and would recommend to anybody, especially those on a budget.
Daud Lawrence
"I recently had an excellent customer."
I recently had an excellent customer service experience with Hostinger, and I'm compelled to share my positive feedback on Trustpilot. I encountered a technical issue with my website, and the support I received from Hostinger's team was exceptional. The representatives, Tyasyifa and Norton, demonstremarkable expertise and professionalism. They resolved my issue promptly and took the time to explain the solution in a clear and friendly manner. This level of customer-centric support truly sets Hostinger apart. I've been a loyal customer for some time now, and experiences like these reinforce my confidence in choosing Hostinger as my preferred hosting provider. Kudos to the team for consistently delivering top-notch customer service! I highly recommend it to anyone needing reliable hosting and exceptional support.
Markas Besar
"i got a lot of help by Usmari from."
i got a lot of help by Usmari from hostinger, i need a technisian like him! it so helping.
David Winsett
"Marwa S.'s Cusomer Service is Excellent"
Marwa S. helped my fix my 500, 403, and 404 errors without any issues or complaints. She was amazing in helping me get not one but two websites back up and running without any further complications. Her customer service was impeccable. She is one of the reasons I like using hostinger.com. They provide excellent customer service.
Rahul
"i don't like the service and support."
i don't like the service and support they provide to us so we can't do anything without support.
Jace
"Very good experience with Hostinger support"
Muhammad was very polite and helpful with the website transfer request and gave tips and resources for future use. Highly recommend him and the Hostinger team.
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