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Cernucci

Beauty and fragrances
Company profile not claimed
212 reviews
Overall Rating
Customer Reviews about Cernucci
Write a review about cernucci.com

Damon Miller

5.00/5.00

"Fast shipping best quality ring for the."

Fast shipping best quality ring for the price it does fade and is long lasting ring I recommend cernucci to everyone when it comes to jewelry

14/11/2023

Alphons Peter

1.00/5.00

"Atleast reply to enquiries mate"

Atleast reply to enquiries mate.20/03/2024: Here again after the reply from support team. I did get refund for one product. Still havnt got the rest of the package. And its almost a month. They said tracking issues and resending it a week ago but still cannot track. What an absolute joke company and tech support.

13/10/2023

Biggy

1.00/5.00

"Consider shopping on Shein for better quality and free returns"

Overall, the quality is cheap. The chain keeps flipping, and what's the point of wearing it if the stones are not showing? Additionally, customer support is useless regarding this issue. Please note that the return expenses are at your expense, with a minimum cost of 12euro. Moreover, it is only possible to return packages from certain countries. Honestly, consider shopping at Shein; it offers better quality, lower prices, and free returns.

12/10/2023

Cannan Seabrooks

1.00/5.00

"It's been almost a month and I still."

It's been almost a month and I still haven't received my order or any update for the shipping

11/10/2023

Rodrigo Canto

5.00/5.00

"beautiful chain"

beautiful chain, great quality, as I imagined.

10/10/2023

Anthony Coppola

2.00/5.00

"Late shipping ."

On the shipping info it says standard shipping is 5 business days. It is now the 6th business day and there is no update on when my order will arrive.

10/10/2023

Roberto Cortez

5.00/5.00

"100% satisfied!"

The items were amazing fir my events!! Can't wait to wear them again!

09/10/2023

Jonelle m

5.00/5.00

"10-Oct"

I ordered a necklace from here and I LOVED it so much. it happened to break so I contacted customer service and Rianna helped me get everything figured out. They were sooo helpful and I will be purchasing from here again because their customer service is amazing!

09/10/2023

Isis Lloyd

5.00/5.00

"I never received my jacket I ordered"

**EDIT** After going to customer service, they helped me resolve my issue with a store credit and made it better. I reordered the jacket and it all worked out. I never received my jacket I ordered. They packed 2 out of 3 items I purchased, but never added the jacket. Because the item showed no sign of tampering, they said they wouldn't issue a refund. It was packed missing an item, of course it's not going to be tampered with. Customer service is slow and did nothing to help. I just want what I ordered. It was a birthday gift.

08/10/2023

savagejeanettegmail.com

1.00/5.00

"I returned two items which did not fit"

I returned two items which did not fit. I put both orders in the same parcel and the company claimed they only accepted one return in one parcel For a purchase of approx 30 they expect you to pay 10 in return postage. Their actual website Help section states to the contrary but I have been battling for more than a month to get a refund. They have told me their website is wrong and needs amending They run you round in circles hoping you will give up. A disgrace You feel like you are corresponding with a robot They get the order numbers wrong and eventually I had to turn to my credit card company to get a resolution. Buyer beware

07/10/2023
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