"Do NOT be fooled!"

I had the unfortunate experience of purchasing from Cernucci, an online jewellery shop that has left a sour taste in my mouth. Right from the start, the communication from their staff was abysmal. They seem to have no sense of customer service and basic human decency. I have never encountered such incompetence and lack of professionalism from a company before.First of all, their response time is nonexistent. I sent numerous emails to inquire about my order and received no response. It's as if they don't care about their customers at all. Just imagine if there's an issue with your delivery or you have a question about your order, you'd be left in the dark with no support from their end. It's infuriating and shows a complete disregard for their customers.To make matters worse, my order was abruptly cancelled shortly after I placed it. Did they reach out to me to explain the reason for the cancellation? Of course not. Despite my multiple attempts to contact them, they chose to ignore my emails. They obviously have no respect for their customers' time and money. This level of negligence is unacceptable.I decided to do some research and read reviews from other customers, and I wish I had done so before wasting my time and money on this sorry excuse for a jewellery shop. It seems that I am not the only one who has experienced this terrible service. It's clear that Cernucci has a pattern of poor communication, cancelled orders, and lack of accountability. In my personal opinion, I aver that they are nothing but a glorified fake jewellery supplier, preying on unsuspecting customers with their false advertising and low-quality products.I urge everyone to avoid this shop at all costs. Don't be fooled by their flashy website and misleading social media presence. Cernucci is a disgraceful company with zero regard for their customers. Save yourself the hassle and disappointment, and shop elsewhere for jewellery. You'll thank me later.

"Horrible the chain broke"

Horrible, I order a chain and it snaps when I go to put it on in half, then it tangles up completely and begins to snap even more it is completely unwearable, the quality is not good

"Good product"

The chain actually came one day early the packaging was phenomenal, and I got exactly what I paid for

"It's been about 3 months and I still."

It's been about 3 months and I still haven't received my packet I want a refund! December 12 is when I ordered it for someone on Christmas and I still don't have it

"I've been asking for an update on my."

I've been asking for an update on my order and no one responds

"Wow effects!!!!"

Great Products. All rounder.

"delivered to wrong address"

delivered to wrong address, it's in san fransisco, never got it and it's like a 4 hour drive from me

"Nice necklace overall..But"

Nice necklace overall..But. Orders a size 18 and measured it, came out to be a 16. Kind of disappointing because it fits like a choker.

"I ordered a chain and never received it"

"Much better than I expected"

Was not expecting much especially at the price point, but was very shock when I recieved the items for my wife and I. It's very nice and feels like high quailty.